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BLACKBAUD INC

For the period ended Jun 30, 2025. Filed Jul 30, 2025.

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About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Jun 30, 2025 · Filed Jul 30, 2025

BLKB$54.92+0.6%Stored close · as of Nov 10, 2026

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Notes to Condensed Consolidated Financial Statements (Unaudited)

1. Organization

We are the leading software provider exclusively dedicated to powering social impact. Serving the nonprofit and education sectors, companies committed to social responsibility and individual change makers, our essential software is built to accelerate impact in fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management. A remote-first company, we have operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries.

2. Basis of Presentation

Unaudited condensed consolidated interim financial statements

The accompanying condensed consolidated interim financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission ("SEC") for interim financial reporting. These condensed consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the condensed consolidated balance sheets, condensed consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity, for the periods presented in accordance with accounting principles generally accepted in the United States ("U.S.") ("GAAP"). The condensed consolidated balance sheet at December 31, 2024 has been derived from the audited consolidated financial statements at that date. Operating results and cash flows for the three and/or six months ended June 30, 2025 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2025, or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These unaudited, condensed consolidated interim financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2024, and other forms filed with the SEC from time to time.

Reclassifications

Our revenue from "recurring" and "one-time services and other" have been combined within "revenue" beginning in 2025 due to the immateriality of our one-time services and other revenue. In order to provide comparability between periods presented, our “recurring“ and “one-time services and other" revenue lines have been combined within “revenue" in the previously reported consolidated statements of comprehensive income to conform to the presentation of the current period. Similarly, "cost of recurring" and "cost of one-time services and other" have been combined within "cost of revenue" in the previously reported consolidated statements of comprehensive income to conform to the presentation of the current period.

Basis of consolidation

The unaudited, condensed consolidated financial statements include the accounts of Blackbaud, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Use of estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. On an ongoing basis, we reconsider and evaluate our estimates and assumptions, including those that impact revenue recognition, long-lived and intangible assets, income taxes, business combinations, stock-based compensation, capitalization of software development costs, our allowances for credit losses and sales returns, costs of obtaining contracts, valuation of derivative instruments, loss contingencies and insurance recoveries, among others. Changes in the facts or circumstances underlying these estimates could result in material changes and actual results could materially differ from these estimates.

8Second Quarter 2025 Form 10-Q

Recently issued accounting pronouncements

There are no recently issued accounting pronouncements that we expect to have a material impact on our consolidated financial statements when adopted in the future.

Summary of significant accounting policies

There have been no material changes to our significant accounting policies described in our Annual Report on Form 10-K for the year ended December 31, 2024, filed with the SEC on February 21, 2025.

3. Earnings Per Share

We compute basic earnings per share by dividing net income available to common stockholders by the weighted average number of common shares outstanding during the period. Diluted earnings per share is computed by dividing net income by the weighted average number of common shares and dilutive potential common shares outstanding during the period. Diluted earnings per share reflects the assumed exercise, settlement and vesting of all dilutive securities using the “treasury stock method,” except when the effect is anti-dilutive. Potentially dilutive securities consist of shares issuable upon vesting of restricted stock awards and units.

The following table sets forth the computation of basic and diluted earnings per share:

Three months endedJune 30,Six months endedJune 30,
(dollars in thousands, except per share amounts)2025202420252024
Numerator:
Net income$25,980$21,804$30,847$27,050
Denominator:
Weighted average common shares47,784,06250,747,33748,104,78051,399,853
Add effect of dilutive securities:
Restricted stock and units463,995930,081682,013972,074
Weighted average common shares assuming dilution48,248,05751,677,41848,786,79352,371,927
Earnings per share
Basic$0.54$0.43$0.64$0.53
Diluted$0.54$0.42$0.63$0.52
Anti-dilutive shares excluded from calculations of diluted earnings per share681,08512,3671,154,6731,023,093
Second Quarter 2025 Form 10-Q9

4. Fair Value Measurements

We use a three-tier fair value hierarchy to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows:

Level 1 - Quoted prices for identical assets or liabilities in active markets;

Level 2 - Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets in markets that are not active, and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets; and

Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are unobservable.

Recurring fair value measurements

Financial assets and liabilities that are measured at fair value on a recurring basis consisted of the following, as of the dates indicated below:

Fair value measurement using
(dollars in thousands)Quoted Prices in Active Markets for Identical Assets and Liabilities(Level 1)Significant Other Observable Inputs (Level 2)Significant Unobservable Inputs (Level 3)Total
Financial assets:
Interest rate swaps$—$1,321$—$1,321
Total financial assets$—$1,321$—$1,321
Financial liabilities:
Interest rate swaps$—$2,497$—$2,497
Foreign currency forward contracts$—$1,359$—$1,359
Total financial liabilities$—$3,856$—$3,856
Financial assets:
Interest rate swaps$—$9,262$—$9,262
Foreign currency forward contracts—1,288—1,288
Total financial assets$—$10,550$—$10,550

Our derivative instruments within the scope of Accounting Standards Codification ("ASC") 815, Derivatives and Hedging, are required to be recorded at fair value. Our derivative instruments that are recorded at fair value include interest rate swaps and foreign currency forward contracts. See Note 7 to these unaudited, condensed consolidated financial statements for additional information about our derivative instruments.

The fair value of our interest rate swaps and foreign currency forward contracts are based on model-driven valuations using Secured Overnight Financing Rate ("SOFR") rates and foreign currency forward rates, respectively, which are observable at commonly quoted intervals. Accordingly, our interest rate swaps and foreign currency forward contracts are classified within Level 2 of the fair value hierarchy.

We believe the carrying amounts of our cash and cash equivalents, restricted cash, accounts receivable, trade accounts payable, accrued expenses and other current liabilities and due to customers approximate their fair values at June 30, 2025 and December 31, 2024, due to the immediate or short-term maturity of these instruments.

10Second Quarter 2025 Form 10-Q

We believe the carrying amount of our debt approximates its fair value at June 30, 2025 and December 31, 2024, as the debt bears interest rates that approximate market value. As SOFR rates are observable at commonly quoted intervals, our debt under the 2024 Credit Facilities (as defined below) is classified within Level 2 of the fair value hierarchy. The fair value of our fixed rate debt does not exceed the carrying amount.

We did not transfer any assets or liabilities among the levels within the fair value hierarchy during the six months ended June 30, 2025.

Non-recurring fair value measurements

Assets and liabilities that are measured at fair value on a non-recurring basis include long-lived assets, intangible assets, goodwill and operating lease right-of-use ("ROU") assets. These assets are recognized at fair value during the period in which an acquisition is completed or at lease commencement, from updated estimates and assumptions during the measurement period, or when they are considered to be impaired. These non-recurring fair value measurements, primarily for long-lived assets, intangible assets acquired and operating lease ROU assets, are based on Level 3 unobservable inputs. In the event of an impairment, we determine the fair value of these assets other than goodwill using a discounted cash flow approach, which contains significant unobservable inputs and, therefore, is considered a Level 3 fair value measurement. The unobservable inputs in the analysis generally include future cash flow projections and a discount rate. For goodwill impairment testing, we estimate fair value using market-based methods including the use of market capitalization and consideration of a control premium.

There were no significant non-recurring fair value adjustments to our long-lived assets, intangible assets, goodwill or operating lease ROU assets during the six months ended June 30, 2025.

5. Consolidated Financial Statement Details

Restricted cash

(dollars in thousands)June 30,2025December 31,2024
Restricted cash due to customers$869,061$740,370
Real estate escrow balances and other1,1871,514
Total restricted cash$870,248$741,884
Second Quarter 2025 Form 10-Q11

Prepaid expenses and other assets

(dollars in thousands)June 30,2025December 31,2024
Costs of obtaining contracts(1)(2)$56,515$57,911
Prepaid software maintenance and subscriptions(3)34,88336,277
Implementation costs for cloud computing arrangements, net(4)(5)10,47610,450
Taxes, prepaid and receivable9,7414,257
Unbilled accounts receivable7,4507,067
Investment in equity securities(6)4,9434,943
Prepaid insurance4,7893,027
Derivative instruments1,32110,550
Other assets15,88814,026
Total prepaid expenses and other assets146,006148,508
Less: Long-term portion54,78467,221
Prepaid expenses and other current assets$91,222$81,287

(1)Amortization expense from costs of obtaining contracts was $5.1 million and $10.1 million for the three and six months ended June 30, 2025, respectively, and $4.9 million and $9.7 million for the three and six months ended June 30, 2024, respectively.

(2)The current portion of costs of obtaining contracts as of June 30, 2025 and December 31, 2024 was $18.5 million and $18.4 million, respectively.

(3)The current portion of prepaid software maintenance and subscriptions as of June 30, 2025 and December 31, 2024 was $33.4 million and $34.0 million, respectively.

(4)These costs primarily relate to the multi-year implementations of our global enterprise resource planning, customer relationship management systems and other cloud-based systems.

(5)Amortization expense from capitalized cloud computing implementation costs was insignificant for the three months ended June 30, 2025 and 2024, and $1.6 million and $1.4 million for the six months ended June 30, 2025 and 2024, respectively. Accumulated amortization for these costs was $12.3 million and $10.6 million as of June 30, 2025 and December 31, 2024, respectively.

(6)Represents a strategic investment that did not result in Blackbaud having significant influence over the investee.

Accrued expenses and other liabilities

(dollars in thousands)June 30,2025December 31,2024
Taxes payable$10,643$15,844
Customer credit balances7,6288,779
Unrecognized tax benefit4,9674,285
Derivative instruments3,856—
Accrued health care costs2,7663,151
Accrued commissions and salaries2,7004,012
Accrued vacation costs2,4552,060
Accrued legal costs(1)2,0642,504
Operating lease liabilities, current portion1,4434,489
Accrued transaction-based costs related to payments services1,2603,903
Stock-based compensation liability9197,292
Accrued costs to sell EVERFI(2)—13,985
Other liabilities7,95810,035
Total accrued expenses and other liabilities48,65980,339
Less: Long-term portion7,7964,796
Accrued expenses and other current liabilities$40,863$75,543

(1)All accrued legal costs are classified as current. See Note 8 to these unaudited, condensed consolidated financial statements for additional information about our loss contingency accruals and other legal expenses.

(2)As previously disclosed, on December 31, 2024, we disposed of our EVERFI business, formerly a wholly-owned subsidiary of Blackbaud, Inc, to a private investment firm that is unaffiliated with Blackbaud for nominal cash consideration. The results of operations of EVERFI are not included in our consolidated results of operations subsequent to the date of disposition.

12Second Quarter 2025 Form 10-Q

Other income, net

Three months endedJune 30,Six months endedJune 30,
(dollars in thousands)2025202420252024
Interest income$1,968$2,815$3,623$4,863
Currency revaluation losses(2,022)(380)(2,899)(97)
Other income, net1,1728752,4991,891
Other income, net$1,118$3,310$3,223$6,657

6. Debt

The following table summarizes our debt balances and the related weighted average effective interest rates, which includes the effect of interest rate swap agreements.

Debt balance atWeighted averageeffective interest rate at
(dollars in thousands)June 30,2025December 31,2024June 30,2025December 31,2024
Credit facility:
Revolving credit loans$325,400$229,9006.47%6.37%
Term loans780,000790,0005.53%5.59%
Real estate loans54,27055,1355.23%5.23%
Other debt6912,7839.13%8.77%
Total debt1,160,3611,077,8185.78%5.75%
Less: Unamortized discount and debt issuance costs1,6832,833
Less: Debt, current portion22,56623,8756.26%6.21%
Debt, net of current portion$1,136,112$1,051,1105.77%5.73%

2024 Credit Facilities

In April 2024, we entered into a five-year $1.5 billion senior credit facility (the "2024 Credit Facilities"). At June 30, 2025, we were in compliance with our debt covenants under the 2024 Credit Facilities.

Real estate loans

In August 2020, we completed the purchase of our global headquarters facility. As part of the purchase price, we assumed the seller’s obligations under two senior secured notes with a then-aggregate outstanding principal amount of $61.1 million (collectively, the “Real Estate Loans”). The Real Estate Loans require periodic principal payments and the balance of the Real Estate Loans are due upon maturity in April 2038. At June 30, 2025, we were in compliance with our debt covenants under the Real Estate Loans.

Second Quarter 2025 Form 10-Q13

Other debt

From time to time, we enter into third-party financing agreements for purchases of software and related services for our internal use. Generally, the agreements are non-interest-bearing notes requiring annual payments. Interest associated with the notes is imputed at the rate we would incur for amounts borrowed under our then-existing credit facility at the inception of the notes.

The following table summarizes our currently effective supplier financing agreements as of June 30, 2025:

(dollars in thousands)Term in MonthsNumber ofAnnual PaymentsFirst AnnualPayment DueOriginal LoanValue
Effective dates of agreements (1):
December 2022393January 2023$1,710
January 2023363April 2023$2,491
April 2024363May 2024$2,073

(1)Represent noncash investing and financing transactions during the periods indicated as we purchased software and services by assuming directly related liabilities.

The changes in supplier financing obligations during the six months ended June 30, 2025, consisted of the following:

(dollars in thousands)Total
Balance at December 31, 2024$2,783
Additions—
Payments(2,092)
Balance at June 30, 2025$691

7. Derivative Instruments

We generally use derivative instruments to manage our interest rate and foreign currency exchange risk. We currently have derivatives classified as cash flow hedges and net investment hedges. We do not enter into any derivatives for trading or speculative purposes.

All of our derivative instruments are governed by International Swap Dealers Association, Inc. master agreements with our counterparties. As of June 30, 2025 and December 31, 2024, we have presented the fair value of our derivative instruments at the gross amounts in the condensed consolidated balance sheets as the gross fair values of our derivative instruments equaled their net fair values.

Cash flow hedges

We have entered into interest rate swap agreements, which effectively convert portions of our variable rate debt under the 2024 Credit Facilities to a fixed rate for the term of the swap agreements. We designated each of the interest rate swaps as cash flow hedges at the inception of the contracts. Our entry into the 2024 Credit Agreement in April 2024 did not affect our interest rate swap agreements, including their designation as cash flow hedges, as the 2024 Credit Agreement has substantially the same critical terms as the 2020 Credit Agreement. As of June 30, 2025 and December 31, 2024, the aggregate notional values of the interest rate swaps were $700.0 million. All of the contracts have maturities on or before October 2028.

We have entered into foreign currency forward contracts to hedge revenues denominated in the Canadian Dollar ("CAD") against changes in the exchange rate with the United States Dollar ("USD"). We designated each of these foreign currency forward contracts as cash flow hedges at the inception of the contracts. As of June 30, 2025 and December 31, 2024, the aggregate notional values of the foreign currency forward contracts designated as cash flow hedges that we held to buy USD in exchange for Canadian Dollars were $35.7 million CAD and $32.8 million CAD, respectively. All of the contracts have maturities of 12 months or less.

14Second Quarter 2025 Form 10-Q

Net investment hedges

We have entered into foreign currency forward contracts to hedge a portion of the foreign currency exposure that arises on translation of our investments denominated in British Pounds ("GBP") into USD. We designated each of these foreign currency forward contracts as net investment hedges at the inception of the contracts. As of June 30, 2025 and December 31, 2024, the aggregate notional values of the foreign currency forward contracts designated as net investment hedges to reduce the volatility of the U.S. dollar value of a portion of our GBP-denominated investments was £14.8 million and £12.9 million, respectively.

The fair values of our derivative instruments were as follows as of:

Asset derivativesLiability derivatives
(dollars in thousands)Balance sheet locationJune 30,2025December 31,2024Balance sheet locationJune 30,2025December 31,2024
Derivative instruments designated as hedging instruments:
Foreign currency forward contracts, current portionPrepaid expensesand other current assets$—$1,288Accrued expensesand othercurrent liabilities$1,359$—
Interest rate swaps, long-termOther assets1,3219,262Other liabilities2,497—
Total derivative instruments designated as hedging instruments$1,321$10,550$3,856$—

The effects of derivative instruments in cash flow and net investment hedging relationships were as follows:

(Loss) gain recognizedin accumulated other comprehensive loss as of · Location of (loss) gain reclassified from accumulated other comprehensive loss intoincome · Gain reclassified from accumulated other comprehensive loss into income
(dollars in thousands) · June 30,2025 · Three months endedJune 30, 2025 · Six months endedJune 30, 2025
Cash Flow Hedges
Interest rate swaps$(1,176)Interest expense$1,518$2,437
Foreign currency forward contracts$(541)Revenue$138$434
Net Investment Hedges
Foreign currency forward contracts$(818)$—$—
June 30,2024 · Three months endedJune 30, 2024 · Six months endedJune 30, 2024
Cash Flow Hedges
Interest rate swaps$14,282Interest expense$5,456$10,929
Foreign currency forward contracts$252Revenue$129$163
Net Investment Hedges
Foreign currency forward contracts$(56)$—$—
Second Quarter 2025 Form 10-Q15

Our policy requires that derivatives used for hedging purposes be designated and effective as a hedge of the identified risk exposure at the inception of the contract. Accumulated other comprehensive income (loss) includes unrealized gains or losses from the change in fair value measurement of our derivative instruments each reporting period and the related income tax expense or benefit. Excluding net investment hedges, changes in the fair value measurements of the derivative instruments and the related income tax expense or benefit are reflected as adjustments to accumulated other comprehensive income (loss) until the actual hedged expense is incurred or until the hedge is terminated at which point the unrealized gain (loss) and related tax effects are reclassified from accumulated other comprehensive income (loss) to current earnings. For net investment hedges, changes in the fair value measurements of the derivative instruments and the related income tax expense or benefit are reflected as adjustments to translation adjustment, a component of accumulated other comprehensive income (loss), and recognized in earnings only when the hedged GBP investment is liquidated. The estimated accumulated other comprehensive income as of June 30, 2025 that is expected to be reclassified into earnings within the next twelve months is $2.3 million. There were no ineffective portions of our interest rate swap or foreign currency forward derivatives during the six months ended June 30, 2025 and 2024. See Note 10 to these unaudited, condensed consolidated financial statements for a summary of the changes in accumulated other comprehensive income (loss) by component. We classify cash flows related to derivative instruments as operating activities in the condensed consolidated statements of cash flows.

8. Commitments and Contingencies

Leases

We have operating leases for corporate offices and subleased offices. As of June 30, 2025, we did not have any operating leases that had not yet commenced.

Release from Washington, DC lease

In February 2025, we made a one-time cash release payment of $28.0 million to the lessor in connection with a release from our lease for office space in Washington, DC (which was acquired as part of our acquisition of EVERFI in December 2021). Due to our remote-first workforce strategy, we had not used the office space since February 2023 and had subleased a portion of the space. During the six months ended June 30, 2025, we recorded a loss on lease termination of $24.3 million in general and administrative expense.

The following table summarizes the components of our lease expense:

Three months endedJune 30,Six months endedJune 30,
(dollars in thousands)2025202420252024
Operating lease cost(1)$224$1,625$940$3,611
Variable lease cost154299352612
Sublease income(210)(906)(1,169)(1,604)
Net lease cost$168$1,018$123$2,619

(1)Includes short-term lease costs, which were immaterial.

16Second Quarter 2025 Form 10-Q

Maturities of our operating lease liabilities as of June 30, 2025 were as follows:

Years ending December 31,(dollars in thousands)Operating leases
2025 - remaining$852
20261,962
20271,931
20281,764
20291,056
Thereafter528
Total lease payments8,093
Less: Amount representing interest(1,124)
Present value of future payments$6,969

Other commitments

The term loans under the 2024 Credit Facilities require periodic principal payments. The balance of the term loans and any amounts drawn on the revolving credit loans are due upon maturity of the 2024 Credit Facilities in April 2029. The Real Estate Loans also require periodic principal payments and the balance of the Real Estate Loans are due upon maturity in April 2038.

We have contractual obligations for third-party technology used in our solutions and for other services we purchase as part of our normal operations. In certain cases, these arrangements require a minimum annual purchase commitment by us. As of June 30, 2025, the remaining aggregate minimum purchase commitment under these arrangements was approximately $170.6 million through 2029.

Solution and service indemnifications

In the ordinary course of business, we provide certain indemnifications of varying scope to customers against claims of intellectual property infringement made by third parties arising from the use of our solutions or services. We have not identified any losses that might be covered by these indemnifications.

Legal proceedings

We are subject to legal proceedings and claims that arise in the ordinary course of business, as well as certain other non-ordinary course proceedings, claims and investigations, as described below. We make a provision for a loss contingency when it is both probable that a material liability has been incurred and the amount of the loss can be reasonably estimated. If only a range of estimated losses can be determined, we accrue an amount within the range that, in our judgment, reflects the most likely outcome; if none of the estimates within that range is a better estimate than any other amount, we accrue the low end of the range. For proceedings in which an unfavorable outcome is reasonably possible but not probable and an estimate of the loss or range of losses arising from the proceeding can be made, we disclose such an estimate, if material. If such a loss or range of losses is not reasonably estimable, we disclose that fact. We review any such loss contingency provisions at least quarterly and adjust them to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to a particular case. We recognize insurance recoveries, if any, when they are probable of receipt. All associated costs due to third-party service providers and consultants, including legal fees, are expensed as incurred.

Legal proceedings are inherently unpredictable. However, we believe that we have valid defenses with respect to the legal matters pending or threatened against us and intend to defend ourselves vigorously against all claims asserted. It is possible that our consolidated financial position, results of operations or cash flows could be materially negatively affected in any particular period by an unfavorable resolution of one or more of such legal proceedings.

Second Quarter 2025 Form 10-Q17

Security incident

As previously disclosed, we are subject to risks and uncertainties as a result of a ransomware attack against us in May 2020 in which a cybercriminal removed a copy of a subset of data from our self-hosted environment (the "Security Incident"). For the three months ended June 30, 2025, we incurred insignificant net pre-tax expenses related to the Security Incident. For the six months ended June 30, 2025, we incurred net pre-tax expenses of $2.6 million related to the Security Incident for ongoing legal fees and accruals for loss contingencies. As of June 30, 2025, we have recorded approximately $1.6 million in aggregate liabilities for loss contingencies that we believed we could reasonably estimate in accordance with our loss contingency procedures described above. Our liabilities for loss contingencies are recorded in accrued expenses and other current liabilities on our unaudited, condensed consolidated balance sheets. It is reasonably possible that our estimated actual losses may change in the near term for those matters, but we believe that they are not reasonably likely, either separately or in the aggregate, to have a material adverse impact on our results of operations, cash flows or financial condition. For more information about the completed government investigations and related actions, see Note 11 to our audited consolidated financial statements contained in our Annual Report on Form 10-K filed with the SEC on February 21, 2025 and Note 8 to our unaudited, condensed consolidated financial statements contained in our Quarterly Report on Form 10-Q filed with the SEC on April 30, 2025.

9. Income Taxes

Our income tax provision and effective income tax rates, including the effects of period-specific events, were:

Three months endedJune 30,Six months endedJune 30,
(dollars in thousands)2025202420252024
Income tax provision$13,413$7,883$14,136$6,427
Effective income tax rate34.0%26.6%31.4%19.2%

The increases in our effective income tax rate for the three and six months ended June 30, 2025 when compared to the same periods in 2024 were primarily due to the unfavorable impact of a valuation allowance recorded against our net U.S. deferred tax assets.

On July 4, 2025, the United States enacted the reconciliation bill commonly referred to as the One Big Beautiful Bill Act (“OBBBA”), which introduced significant changes to U.S. tax law. Key provisions include the permanent extension of certain elements of the Tax Cuts and Jobs Act, modifications to the international tax framework, and the restoration of immediate expensing for research and development expenditures. The legislation contains multiple effective dates, with certain provisions taking effect in 2025 and others phased in through 2027. Given the complexity and phased implementation of the OBBBA, we are currently assessing the potential impacts of the legislation on our consolidated financial statements.

18Second Quarter 2025 Form 10-Q

10. Stockholders' Equity

Stock repurchase program

Under our stock repurchase program, we are authorized to repurchase shares from time to time in accordance with applicable laws both on the open market, including under trading plans established pursuant to Rule 10b5-1 under the Securities Exchange Act of 1934, as amended, and in privately negotiated transactions. The timing and amount of repurchases depends on several factors, including market and business conditions, the trading price of our common stock and the nature of other investment opportunities. The repurchase program does not have an expiration date and may be limited, suspended or discontinued at any time without prior notice. Under the 2024 Credit Agreement, we have restrictions on our ability to repurchase shares of our common stock, which are summarized on page 39 in this report.

We account for purchases of treasury stock under the cost method. On July 16, 2024, our Board of Directors reauthorized, expanded and replenished our stock repurchase program by expanding the total capacity under the program to $800.0 million available for repurchases.

During the three months ended June 30, 2025, we didnot repurchase any shares of our common stock. During the six months ended June 30, 2025, we repurchased an aggregate of 1,513,022 shares for $100.0 million. The remaining amount available to purchase stock under the approved stock repurchase program was $544.5 million as of June 30, 2025.

Changes in accumulated other comprehensive (loss) income by component

The changes in accumulated other comprehensive(loss) income by component, consisted of the following:

Three months endedJune 30,Six months endedJune 30,
(in thousands)2025202420252024
Accumulated other comprehensive (loss) income, beginning of period$(8,302)$1,222$(4,869)$(1,688)
By component:
Gains and losses on cash flow hedges:
Accumulated other comprehensive income balance, beginning of period$1,107$12,253$7,799$8,158
Other comprehensive (loss) income before reclassifications, net of tax effects of $—, $(974), $2,763 and $(3,940)(3,658)2,731(6,372)10,852
Amounts reclassified from accumulated other comprehensive (loss) income(1,656)(5,585)(2,871)(11,092)
Tax expense (benefit) included in provision for income taxes—1,468(2,763)2,949
Total amounts reclassified from accumulated other comprehensive (loss) income(1,656)(4,117)(5,634)(8,143)
Net current-period other comprehensive (loss) income(5,314)(1,386)(12,006)2,709
Accumulated other comprehensive (loss) income balance, end of period$(4,207)$10,867$(4,207)$10,867
Foreign currency translation adjustment:
Accumulated other comprehensive loss balance, beginning of period$(9,409)$(11,031)$(12,668)$(9,846)
Translation adjustment7,32433910,583(846)
Accumulated other comprehensive loss balance, end of period(2,085)(10,692)(2,085)(10,692)
Accumulated other comprehensive (loss) income, end of period$(6,292)$175$(6,292)$175
Second Quarter 2025 Form 10-Q19

11. Segment Information

We haveone operating segment andone reportable segment. Our chief operating decision maker is our chief executive officer ("CEO"), who reviews financial information presented on a consolidated basis, accompanied by disaggregated information about our revenue, for purposes of making decisions about assessing financial performance and allocating resources. Our CEO considers costs of revenue, sales, marketing and customer success, research and development, and general and administrative expense categories on our consolidated statements of comprehensive income as significant. Our CEO uses consolidated operating margin and net income as the primary measures of profit or loss. These financial metrics are used by our CEO to make key operating decisions, such as the allocation of budget between costs of revenues and our different operating expense categories.

Our other segment items include amortization, interest expense, other income, net, and income tax provision on our consolidated statements of comprehensive income.

12. Revenue Recognition

Transaction price allocated to the remaining performance obligations

As of June 30, 2025, approximately$1.3 billion of revenue under contract is expected to be recognized from remaining performance obligations. We expect to recognize revenue on approximately 50% of these remaining performance obligations over the next 12 months, with the remainder recognized thereafter.

We applied the practical expedient in ASC 606-10-50-14 and have excluded the value of unsatisfied performance obligations for which we recognize revenue at the amount to which we have the right to invoice for services performed (transactional revenue).

Contract balances

Our closing balances of deferred revenue were as follows:

(in thousands)June 30,2025December 31,2024
Total deferred revenue$401,386$361,544

The increase in deferred revenue during the six months ended June 30, 2025 was primarily due to a seasonal increase in customer contract billings. Historically, due to the timing of customer budget cycles, we have an increase in billings and customer contract renewals at or near the beginning of our third quarter. Generally, our lowest balance of deferred revenue during the year is at the end of our first quarter. The amount of revenue recognized during the six months ended June 30, 2025 that was included in the deferred revenue balance at the beginning of the period was approximately $272 million. The amount of revenue recognized during the six months ended June 30, 2025 from performance obligations satisfied in prior periods wasinsignificant.

Disaggregation of revenue

We sell our cloud solutions and related services in three primary geographical markets: to customers in the United States, to customers in the United Kingdom and to customers located in other countries. The following table presents our revenue by geographic area based on the location of our customers:

Three months endedJune 30,Six months endedJune 30,
(dollars in thousands)2025202420252024
United States$231,001$241,831$460,218$479,940
United Kingdom33,70829,98059,83056,109
Other countries16,67315,47531,99530,487
Total revenue$281,382$287,286$552,043$566,536
20Second Quarter 2025 Form 10-Q

The following table presents our revenue by type:

Three months endedJune 30,Six months endedJune 30,
(dollars in thousands)2025202420252024
Contractual recurring$180,224$193,542$356,160$384,397
Transactional recurring95,40787,834183,521168,497
Total recurring revenue$275,631$281,376$539,681$552,894
One-time services and other5,7515,91012,36213,642
Total revenue$281,382$287,286$552,043$566,536
Second Quarter 2025 Form 10-Q21
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