ALLSTATE CORP
For the period ended Dec 31, 2024. Filed Feb 24, 2025.
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FY2024 · Filed Feb 24, 2025
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– Protection Services
Protection Services Segment
Our Protection Services segment accounted for 4.7% of Allstate’s 2024 consolidated total revenue and 80.0% of Allstate’s December 31, 2024 PIF. Protection Services includes Allstate Protection Plans, Allstate Dealer Services, Allstate Roadside, Arity and Allstate Identity Protection, which offer a broad range of products and services that expand and enhance customer value propositions.
Products and distribution
| Products and services | |
|---|---|
| Allstate Protection Plans | Provides consumer protection plans and related technical support for mobile phones, consumer electronics and major appliances which provide customers protection from mechanical or electrical failure, and in certain cases, accidental damage. Also provides coverage for accidental damage on furniture. |
| Allstate Dealer Services | Offers protection and insurance products, including vehicle service contracts, guaranteed asset protection waivers, road hazard tire and wheel, and paint and fabric protection. |
| Allstate Roadside | Offers towing, jump-start, lockout, fuel delivery and tire change services. |
| Arity | Provides telematics-enabled mobility insights and services created from data collected, normalized and analyzed by the Arity platform, including automotive telematics information. Product suite includes on-demand risk scoring (Arity IQ), lead generation, digital advertising, data integration, traditional telematics and data-as-a-service solutions. |
| Allstate Identity Protection | Provides identity protection and restoration, consumer cybersecurity, privacy and family digital safety services. |
| Distribution channels | |
|---|---|
| Allstate Protection Plans | Retailers and mobile operators, in-store or online. |
| Allstate Dealer Services | Independent agents selling through auto dealerships in the U.S. in conjunction with the purchase of a new or used vehicle, through business partnerships and direct to consumer. |
| Allstate Roadside | Allstate exclusive agents, direct to consumer, wholesale partners, affinity groups and on-demand mobile application service. |
| Arity | Strategic partnerships to both affiliate and non-affiliate customers and direct to companies. |
| Allstate Identity Protection | Workplace benefit programs, partnerships with financial institutions and direct to consumer delivered through enterprise partnerships, online and mobile application sales. |
Protection Services primarily operates in the U.S. and Canada, with Allstate Protection Plans also offering services in Europe, Asia and Australia.
We compete on a variety of factors, including product offerings, brand recognition, financial strength, price and customer experience. The market for these services is highly competitive.
The Allstate Corporation 9
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