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Santander Holdings USA, Inc.

For the period ended Mar 31, 2024. Filed May 6, 2024.

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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Mar 31, 2024 · Filed May 6, 2024

SNUS-PH$25.15+23.0%Stored close · as of Nov 9, 2026

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Notes to Condensed Consolidated Financial Statements

NOTE 1. DESCRIPTION OF BUSINESS, BASIS OF PRESENTATION AND ACCOUNTING POLICIES

SHUSA is the parent holding company of SBNA, a national banking association; SC, a consumer finance company headquartered in Dallas, Texas; BSI, a financial services company headquartered in Miami, Florida that offers a full range of banking services to foreign individuals and corporations based primarily in Latin America; SanCap, an institutional broker-dealer headquartered in New York, which has significant capabilities in market-making via an experienced fixed-income sales and trading team and a focus on structuring and advisory services for asset originators in the real estate and specialty finance markets; SSLLC, a broker-dealer headquartered in Boston, Massachusetts; and several other subsidiaries. SHUSA is headquartered in Boston and SBNA's home office is in Wilmington, Delaware. SSLLC is a registered investment adviser with the SEC. SHUSA's two largest subsidiaries by asset size and revenue are SBNA and SC. SHUSA is a wholly-owned subsidiary of Santander.

The Company specializes in consumer financing focused on vehicle finance, servicing of third-party vehicle financing, and delivering service to dealers and customers across the full credit spectrum. This includes indirect origination and servicing of vehicle loans and leases, principally through manufacturer-franchised dealers in connection with their sale of new and used vehicles to retail consumers, origination of vehicle loans through a web-based direct lending program, purchases of vehicle loans from other lenders, and servicing of automobile and recreational and marine vehicle portfolios for other lenders. The Company sells consumer vehicle loans and leases through flow agreements and, when market conditions are favorable, it accesses the ABS market through securitizations of consumer vehicle loans and leases.

In addition to specialized consumer finance, the Company also attracts deposits and provides other retail banking services through its network of retail branches with locations in Connecticut, Delaware, Florida, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, and Rhode Island and originates small business, middle market, large and global commercial loans, multifamily loans, and other consumer loans and leases throughout the Mid-Atlantic and Northeastern areas of the United States. For large institutional investors, the Company provides structured products, emerging markets credit and U.S. investment grade credit, U.S. rates, short-term fixed-income, debt and equity capital markets, investment banking, exchange-traded derivatives, and cash equities, benefiting from a combination of Santander’s global reach and access to financial hubs together with extensive local market knowledge and regional expertise.

Joint Venture with FDIC

In December 2023, SBNA acquired a 20 percent interest in the Structured LLC for approximately $1.1 billion. The Structured LLC was established by the FDIC to hold and service a $9 billion portfolio primarily consisting of New York-based rent-controlled and rent-stabilized multifamily loans retained by the FDIC following a recent bank failure. SBNA classifies its 20 percent interest in the Structured LLC as an AFS debt security. Under the terms of the arrangement, SBNA will receive payments from the Structured LLC generated from net cash flows of the underlying loans based on its proportionate interest in the Structured LLC. SBNA is the loan portfolio servicer and is paid a market rate servicing fee by the Structured LLC.

Basis of Presentation

These Condensed Consolidated Financial Statements include the accounts of the Company and its consolidated subsidiaries, including certain Trusts that are considered VIEs. The Company generally consolidates VIEs for which it is deemed to be the primary beneficiary and VOEs in which the Company has a controlling financial interest. All significant intercompany balances and transactions have been eliminated in consolidation.

These Condensed Consolidated Financial Statements have been prepared in accordance with GAAP and pursuant to SEC regulations. In the opinion of management, the accompanying Condensed Consolidated Financial Statements reflect all adjustments of a normal and recurring nature necessary for a fair statement of the Consolidated Balance Sheets, Statements of Operations, Statements of Comprehensive Income, Statements of Stockholder's Equity and Statement of Cash Flows for the periods indicated, and contain adequate disclosure to make the information presented not misleading.

Certain prior-year amounts have been reclassified to conform to the current year presentation. These reclassifications did not have a material impact on the Company's consolidated financial condition or results of operations.

NOTE 1. DESCRIPTION OF BUSINESS, BASIS OF PRESENTATION AND ACCOUNTING POLICIES (continued)

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts in the financial statements and accompanying notes. Actual results could differ from those estimates, and those differences may be material. The most significant estimates include the ACL, expected end-of-term lease residual values, and goodwill. These estimates, although based on actual historical trends and modeling, may potentially show significant variances over time.

Recently Adopted Accounting Standards

On January 1, 2024, the Company adopted ASU 2023-02 Accounting for Investments in Tax Credit Structures Using the Proportional Amortization Method, which permits the use of an accounting policy election to apply the proportional amortization method to all tax equity investments that meet specific criteria. The adoption of this standard did not impact the Company's financial position or results of operations.

On January 1, 2023, the Company adopted ASU 2022-02 Financial Instruments – Credit Losses (Topic 326) Troubled Debt Restructuring and Vintage Disclosures. Upon adoption of the standard, the Company recorded an increase in the ACL of approximately $55.2 million, a decrease in retained earnings of approximately $41.4 million and a decrease in deferred tax liabilities of approximately $13.8 million. Refer to Note 3 for additional information on modified loans.

Recently Issued Accounting Standards Not Yet Adopted

On August 23, 2023, the FASB issued ASU 2023-05 Business Combinations - Joint Venture Formations, Recognition and Initial Measurement requiring most assets and liabilities contributed to a joint venture upon formation to be measured at fair market value. The new guidance is effective prospectively for all joint ventures with a formation date on or after January 1, 2025, and early adoption is permitted. The Company does not expect a material impact on the Company’s financial position or results of operations.

On November 27, 2023, the FASB issued ASU 2023-07 Segment Reporting – Improvements to Reportable Segment Disclosures, which enhances segment disclosure requirements primarily in the area of significant segment expenses. The new disclosure requirements are effective retrospectively for all periods presented beginning with the 2024 annual financial statements and interim periods thereafter, with early adoption permitted.

On December 14, 2023, the FASB issued ASU 2023-09 Income Taxes – Improvements to Income Tax Disclosures, requiring consistent categories and greater disaggregation of information in the rate reconciliation, and income taxes paid disaggregated by jurisdiction. The new disclosure requirements are effective for annual periods beginning in 2025, with early adoption permitted.

Subsequent Events

The Company evaluated events from the date of these Condensed Consolidated Financial Statements on March 31, 2024 through the issuance of these Condensed Consolidated Financial Statements. Except as noted in Note 9 to these Condensed Consolidated Financial Statements, there were no material events in that period that would require recognition or disclosure in its Condensed Consolidated Financial Statements as of March 31, 2024.

NOTE 2. INVESTMENT SECURITIES

Summary of Investments in Debt Securities - AFS and HTM

The following table presents the amortized cost, gross unrealized gains and losses and approximate fair values of investments in debt securities AFS at the dates indicated:

March 31, 2024December 31, 2023
(in thousands)AmortizedCostGrossUnrealizedGainsGrossUnrealizedLossFairValueAmortizedCostGrossUnrealizedGainsGrossUnrealizedLossFairValue
U.S. Treasury securities$226,294$80$(15)$226,359$25,391$18$—$25,409
Corporate debt securities2,1282—2,13031,5847(1)31,590
ABS550,506232(999)549,739512,55329(1,919)510,663
Beneficial interest in Structured LLC (2)1,105,817—(23,469)1,082,3481,122,510——1,122,510
MBS:
GNMA - Residential3,123,600—(383,366)2,740,2343,187,600—(394,756)2,792,844
GNMA - Commercial655,5664(144,425)511,145659,8824(141,672)518,214
FHLMC and FNMA - Residential2,283,3111(392,303)1,891,0092,330,5583(381,142)1,949,419
FHLMC and FNMA - Commercial91,689—(3,140)88,54991,821—(2,933)88,888
Unallocated fair value hedge basis adjustment (1)(81,397)—81,397—(36,009)—36,009—
Total investments in debt securities AFS$7,957,514$319$(866,320)$7,091,513$7,925,890$61$(886,414)$7,039,537

(1) The Company has entered into fair value hedges of portions of a closed portfolio of AFS debt securities, using the portfolio layer method. Refer to Note 12 for additional information.

(2) Represents a 20 percent interest in the Structured LLC to hold and service a pool of multi-family loans.

The following table presents the amortized cost, gross unrealized gains and losses and approximate fair values of investments in debt securities HTM at the dates indicated:

March 31, 2024December 31, 2023
(in thousands)AmortizedCostGrossUnrealizedGainsGrossUnrealizedLossFairValueAmortizedCostGrossUnrealizedGainsGrossUnrealizedLossFairValue
Investment securities:
ABS and other interests in structured securities$82,024$—$(283)$81,741$29,701$—$(363)$29,338
MBS:
GNMA - Residential2,705,439177(501,124)2,204,4922,752,158724(469,929)2,282,953
GNMA - Commercial4,793,728—(924,608)3,869,1204,843,478492(894,635)3,949,335
FHLMC and FNMA - Residential1,387,873—(132,299)1,255,5741,414,367—(113,470)1,300,897
Total investments in debt securities HTM$8,969,064$177$(1,558,314)$7,410,927$9,039,704$1,216$(1,478,397)$7,562,523

As of March 31, 2024 and December 31, 2023, the Company had investment securities with an estimated carrying value of $9.2 billion and $11.2 billion, respectively, pledged as collateral. The Company's investment securities pledged as collateral were comprised of the following: $4.4 billion and $7.5 billion, respectively, were pledged as collateral for the Company's borrowing capacity with the FRB; $3.2 billion and $3.2 billion, respectively, were pledged to secure public fund deposits; $59.6 million and $95.6 million, respectively, were pledged to various independent parties to secure repurchase agreements, support hedging relationships, and for recourse on loan sales; $343.7 million and $349.9 million, respectively, were pledged to secure the Company's customer overnight sweep product; and $1.2 billion and $0.0 million, respectively, were pledged as collateral for the Company's borrowing capacity with the FHLB as of March 31, 2024 and December 31, 2023. There wereno amounts pledged to secure repurchase agreements in which the secured party has the right to sell or repledge the collateral as of March 31, 2024 or December 31, 2023. The Company also participates in Securities Financing Activities discussed further in Note 11 to these Condensed Consolidated Financial Statements.

At March 31, 2024 and December 31, 2023, the Company had $109.5 million and $79.6 million, respectively, of accrued interest related to investment securities which is included in the Other assets line of the Company's Condensed Consolidated Balance Sheets. No accrued interest related to investment securities was written off during the periods ended March 31, 2024 or December 31, 2023.

Contractual Maturity of Investments in Debt Securities

Contractual maturities of the Company’s investments in debt securities AFS at March 31, 2024 were as follows:

(in thousands)Amortized Cost(1)Fair Value
Due within one year$29,941$29,899
Due after 1 year but within 5 years332,404327,589
Due after 5 years but within 10 years264,315256,947
Due after 10 years7,412,2516,477,078
Total$8,038,911$7,091,513
(1) Does not include unallocated fair value hedge basis adjustment.

Contractual maturities of the Company’s investments in debt securities HTM at March 31, 2024 were as follows:

(in thousands)Amortized CostFair Value
Due within one year$—$—
Due after 1 year but within 5 years28,97428,690
Due after 5 years but within 10 years57,61857,369
Due after 10 years8,882,4727,324,868
Total$8,969,064$7,410,927

Actual maturities may differ from contractual maturities when there is a right to call or prepay obligations with or without call or prepayment penalties.

Gross Unrealized Loss and Fair Value of Investments in Debt Securities AFS and HTM

The following table presents the aggregate amount of unrealized losses on debt securities in the Company’s AFS investment portfolios classified according to the amount of time those securities have been in a continuous loss position as of the dates indicated:

March 31, 2024 · December 31, 2023
Less than 12 months12 months or longerLess than 12 months12 months or longer
(in thousands)Fair ValueUnrealizedLossesFair ValueUnrealizedLossesFair ValueUnrealizedLossesFair ValueUnrealizedLosses
U.S. Treasury securities$6,954$(15)$—$—$6,992$—$—$—
Corporate debt securities72—13—7,325(1)13—
ABS84,402(79)131,838(920)6,749(168)402,325(1,751)
Beneficial Interest in Structured Entities1,046,284(23,469)——————
MBS:
GNMA - Residential——2,739,232(383,366)——2,792,843(394,756)
GNMA - Commercial——511,142(144,425)——518,210(141,672)
FHLMC and FNMA - Residential——1,890,924(392,303)——1,949,320(381,142)
FHLMC and FNMA - Commercial——88,549(3,140)——88,888(2,933)
Total investments in debt securities AFS (1)$1,137,712$(23,563)$5,361,698$(924,154)$21,066$(169)$5,751,599$(922,254)

(1) Does not include unallocated fair value hedge basis adjustment.

The following table presents the aggregate amount of unrealized losses on debt securities in the Company’s HTM investment portfolios classified according to the amount of time those securities have been in a continuous loss position as of the dates indicated:

March 31, 2024 · December 31, 2023
Less than 12 months12 months or longerLess than 12 months12 months or longer
(in thousands)Fair ValueUnrealizedLossesFair ValueUnrealizedLossesFair ValueUnrealizedLossesFair ValueUnrealizedLosses
ABS and other interests in structured securities$3,537$—$25,155$(283)$22,461$(313)$6,878$(50)
MBS:
GNMA - Residential66,910(429)2,091,347(500,695)——2,166,032(469,929)
GNMA - Commercial69,063(1,130)3,800,058(923,478)45,983(1,610)3,856,536(893,025)
FHLMC and FNMA - Residential56,350(827)1,199,224(131,472)57,955(528)1,242,941(112,942)
Total investments in debt securities HTM$195,860$(2,386)$7,115,784$(1,555,928)$126,399$(2,451)$7,272,387$(1,475,946)

Allowance for credit-related losses on AFS and HTM securities

The Company didnot record an allowance for credit-related losses on AFS or HTM securities at March 31, 2024 or December 31, 2023. As discussed in Note 1 to the Company's Annual Report on Form 10-K for 2023, securities for which management expects risk of nonpayment of the amortized cost basis is zero do not have a reserve.

For securities that do not qualify for the zero credit loss expectation exception, management has concluded that the unrealized losses are not credit-related since (1) they are not related to the underlying credit quality of the issuers, (2) the entire contractual principal and interest due on these securities is currently expected to be recoverable, (3) the Company does not intend to sell these investments at a loss and (4) it is more likely than not that the Company will not be required to sell the investments before recovery of the amortized cost basis, which for the Company's debt securities may be at maturity.

Gains (Losses) on Sales of Investment Securities

The realized gross gains and losses from sales of investment securities were as follows for the periods indicated:

Three months ended March 31,
(in thousands)20242023
AFS debt and other securities:
Gross realized gains$—$192
Gross realized losses—(4,690)
Net realized gains/(losses) on AFS and other securities$—$(4,498)
Total trading securities gains/(losses)65,16641,458
Total realized gains/(losses) in income from investments$65,166$36,960

The Company uses the specific identification method to determine the cost of the securities sold and the gain or loss recognized.

Trading Securities

At March 31, 2024 and December 31, 2023, the Company held $9.0 billion and $8.0 billion, respectively, of trading securities. Gains and losses on trading securities are recorded within Net gain on sale of investment securities on the Company's Condensed Consolidated Statements of Operations. At March 31, 2024 and December 31, 2023, the Company had $8.2 billion and $7.4 billion, respectively, of assets classified as trading securities pledged as collateral to counterparties that have the right to repledge these securities.

Other Investments

Other investments consisted of the following as of the dates indicated:

(in thousands)March 31, 2024December 31, 2023
FHLB of Pittsburgh and FRB stock$571,981$631,394
LIHTC investments721,298660,694
Equity securities not held for trading (1)52,74161,190
Total$1,346,020$1,353,278

(1)Includes $4.3 million and $2.8 million of equity certificates related to an off-balance sheet securitization as of March 31, 2024 and December 31, 2023, respectively.

Other investments primarily include the Company's investment in the stock of the FHLB of Pittsburgh and the FRB. These stocks do not have readily determinable fair values because their ownership is restricted and there is no market for their sale. The stocks can be sold back only at their par value of $100 per share, and FHLB stock can be sold back only to the FHLB or to another member institution. Accordingly, these stocks are carried at cost. During the three months ended March 31, 2024, the Company purchased $39.9 million of FHLB stock at par, and redeemed $105.6 million of FHLB stock at par. The Company purchased $6.4 million of FRB stock at par and redeemedno FRB stock at par during the three months ended March 31, 2024. There wasno gain or loss associated with these redemptions.

The Company's LIHTC investments are accounted for using the proportional amortization method. Equity securities aremeasured at fair value with changes in fair value recognized in net income and consist primarily of CRA mutual fund investments.

Interest-bearing deposits include deposits maturing in more than 90 days with Santander affiliates that are not consolidated.

With the exception of equity and trading securities, which are measured at fair value, the Company evaluates these other investments for impairment based on the ultimate recoverability of the carrying value, rather than by recognizing temporary declines in value.

NOTE 3. LOANS AND ALLOWANCE FOR CREDIT LOSSES

Overall

The Company's LHFI are generally reported at their outstanding principal balances net of any cumulative charge-offs, unamortized deferred fees and costs and unamortized premiums or discounts. Certain LHFI are accounted for at fair value under the FVO. Certain loans are pledged as collateral for borrowings, securitizations, or SPEs. These loans totaled $59.2 billion at March 31, 2024 and $60.3 billion at December 31, 2023.

Loans that the Company no longer intends to hold to maturity or for the foreseeable future are classified as LHFS. The LHFS portfolio balance at March 31, 2024 was $596.4 million, compared to $160.1 million at December 31, 2023. For a discussion on the valuation of LHFS at fair value, see Note 13 to these Condensed Consolidated Financial Statements.

Interest on loans is credited to income as it is earned. Loan origination fees and certain direct loan origination costs are deferred and recognized as adjustments to interest income in the Condensed Consolidated Statements of Operations generally over the contractual life of the loan utilizing the interest method. Loan origination costs and fees and premiums and discounts on RICs are deferred and recognized in interest income over their estimated lives using estimated prepayment speeds, which are updated on a monthly basis. At March 31, 2024 and December 31, 2023, accrued interest receivable on the Company's loans was $624.8 million and $661.0 million, respectively.

During the first quarter of 2024, the Company transferred $1.1 billion in RIC loans to a newly formed off-balance sheet trust. Refer to Note 7 of these Condensed Consolidated Financial Statements for more information.

Loan and Lease Portfolio Composition

The following presents the composition of loans and leases HFI by portfolio and by rate type as of the dates indicated:

March 31, 2024December 31, 2023
(dollars in thousands)AmountPercentAmountPercent
Commercial LHFI:
CRE loans$9,073,6149.9%$8,747,5449.4%
C&I loans10,825,26311.8%11,181,96212.0%
Multifamily loans10,232,33511.2%10,548,90511.3%
Other commercial (2)7,484,1258.2%7,476,1138.0%
Total commercial LHFI$37,615,33741.1%$37,954,52440.7%
Consumer loans secured by real estate:
Residential mortgages4,726,5615.2%4,816,2185.2%
Home equity loans and lines of credit2,335,0812.5%2,448,4542.6%
Total consumer loans secured by real estate$7,061,6427.7%$7,264,6727.8%
Consumer loans not secured by real estate:
RICs and auto loans43,238,76747.1%43,705,35947.0%
Personal unsecured loans3,711,4914.0%4,062,7004.4%
Other consumer (3)52,5510.1%59,9540.1%
Total consumer loans$54,064,45158.9%$55,092,68559.3%
Total LHFI (1)$91,679,788100.0%$93,047,209100.0%
Total LHFI:
Fixed rate$63,946,58769.7%$65,960,37070.9%
Variable rate27,733,20130.3%27,086,83929.1%
Total LHFI (1)$91,679,788100.0%$93,047,209100.0%

(1)Total LHFI includes unamortized deferred loan fees, net of deferred origination costs; unamortized purchase premiums, net of discounts; unamortized participation fees; accretable subvention; as well as purchase accounting adjustments. These items resulted in a net positive adjustment to the loan balances of $497.2 million and $475.0 million as of March 31, 2024 and December 31, 2023, respectively.

(2)Other commercial includes CEVF leveraged leases and loans.

(3)Other consumer primarily includes RV and marine loans.

Portfolio segments and classes

The Company discloses information about the credit quality of its financing receivables at disaggregated levels, specifically defined as “portfolio segments” and “classes,” based on management’s systematic methodology for determining the ACL. The Company utilizes similar categorization compared to the financial statement categorization of loans to model and calculate the ACL and track the credit quality, delinquency and impairment status of the underlying loan populations. In disaggregating its financing receivables portfolio, the Company’s methodology begins with the commercial and consumer segments.

The commercial segmentation reflects line of business distinctions. The CRE line of business includes C&I owner-occupied real estate and specialized lending for investment real estate. C&I includes non-real estate-related commercial loans. "Multifamily" represents loans for multifamily residential housing units. “Other commercial” includes loans to global customer relationships in Latin America which are not defined as commercial or consumer for regulatory purposes. The remainder of the portfolio primarily represents the CEVF portfolio.

The Company's portfolio classes are substantially the same as its financial statement categorization of loans for consumer loan populations. “Residential mortgages” includes mortgages on residential property, including single family and 1-4 family units. "Home equity loans and lines of credit" include all organic home equity contracts and purchased home equity portfolios. "RICsand auto loans" includes the Company's direct automobile loan portfolios but excludes RV and marine RICs. "Personal unsecured loans" includes personal revolving loans and credit cards. “Other consumer” includes an acquired portfolio of marine RICs and RV contracts.

ACL Rollforward by Portfolio Segment

The ACL is comprised of the ALLL and the reserve for unfunded lending commitments. The activity in the ACL by portfolio segment was as follows for the periods indicated:

(in thousands)CommercialConsumerTotal
ALLL, beginning of period$616,788$6,315,265$6,932,053
Credit loss (benefit) / expense(15,855)424,389408,534
Charge-offs(23,776)(1,244,661)(1,268,437)
Recoveries12,790657,184669,974
Charge-offs, net of recoveries$(10,986)$(587,477)$(598,463)
ALLL, end of period$589,947$6,152,177$6,742,124
Reserve for unfunded lending commitments, beginning of period$55,846$4,916$60,762
Credit loss (benefit) on unfunded lending commitments(2,979)(557)(3,536)
Reserve for unfunded lending commitments, end of period$52,867$4,359$57,226
Total ACL, end of period$642,814$6,156,536$6,799,350
(in thousands)CommercialConsumerTotal
ALLL, beginning of period$562,216$6,217,783$6,779,999
Day 1: Adjustment to allowance for adoption of ASU 2022-024,98650,25455,240
Credit loss expense21,478520,771542,249
Charge-offs(26,866)(1,119,100)(1,145,966)
Recoveries19,281664,489683,770
Charge-offs, net of recoveries$(7,585)$(454,611)$(462,196)
ALLL, end of period$581,095$6,334,197$6,915,292
Reserve for unfunded lending commitments, beginning of period$77,709$7,873$85,582
Credit loss (benefit) on unfunded lending commitments166(14)152
Reserve for unfunded lending commitments, end of period$77,875$7,859$85,734
Total ACL, end of period$658,970$6,342,056$7,001,026

The credit risk in the Company’s loan portfolios is driven by credit and collateral quality and is affected by borrower-specific and economy-wide factors. In general, there is an inverse relationship between the credit quality of loans and projections of impairment losses so that loans with better credit quality require a lower expected loss reserve. The Company manages this risk through its underwriting, pricing strategies, credit policy standards, and servicing guidelines and practices, as well as the application of geographic and other concentration limits.

The Company estimates CECL based on prospective information as well as account-level models based on historical data. Unemployment, HPI, CRE price index and used vehicle index growth rates, along with loan level characteristics, are the key inputs used in the models for prediction of the likelihood that the borrower will default in the forecasted period (the PD) and the loss in the event of default (the LGD). GDP is also a key input used in the models for the prediction of the likelihood that a borrower will default.

The Company has determined the reasonable and supportable period to bethree years, at which time the economic forecasts generally tend to revert to historical averages. The Company also utilizes qualitative adjustments to capture any additional risks that may not be captured in either the economic forecasts or in the historical data, including consideration of several factors such as the interpretation of economic trends and uncertainties, changes in the nature and volume of loan portfolios, trends in delinquency and collateral values, and concentration risk.

The Company generally uses a third-party vendor's consensus baseline macroeconomic scenario for the quantitative estimate and additional positive and negative macroeconomic scenarios to make qualitative adjustments for macroeconomic uncertainty and considers adjustments to macroeconomic inputs and outputs based on market volatility. The baseline scenario was based on the latest consensus forecasts available which showed an improvement in key variables in the current quarter, including an expected improvement in unemployment rates (which is a key driver to losses) and the GDP growth rate, offset by expected worsening of the commercial real estate outlook (mainly office), indicating that there may be challenges ahead. The unemployment rate and used vehicle price index, which is a measure of wholesale used car price trends, are considered the most significant variables. Using the weighted-average of a range of economic forecast scenarios, we estimated at March 31, 2024 that the unemployment rate is expected to be approximately 4.9% at the end of 2024, slightly better than our previous estimate of 5.0% at December 31, 2023 for that period. Additionally, the weighted used vehicle index, where a higher number corresponds to a higher used car price at auction, is estimated at March 31, 2024 to be approximately 198 at the end of 2024 compared to our estimate at December 31, 2023 of approximately 201 for that period. While the economy saw significant recovery post pandemic, there is still considerable uncertainty regarding overall lifetime loss estimates due to persistent inflation and high interest rates.

The Company's ACL was $6.8 billion at March 31, 2024, a decrease of $193.5 million from December 31, 2023. The decrease in the ACL was primarily driven by improvement in the macroeconomic outlook for certain macro variables, seasonally expected lower delinquencies in RICs and auto loans, sale of certain RICs and auto loans and lower exposure in Personal unsecured loans. The ACL for the consumer segment decreased by $163.6 million, and the ACL for the commercial segment decreased $29.8 million, for the period ended March 31, 2024 compared to December 31, 2023.

Non-accrual loans by Class of Financing Receivable

The amortized cost basis of financing receivables that are non-accrual and other non-performing assets disaggregated by class of financing receivables (as well as the amount of non-accrual loans for which no related allowance is recorded) are as follows at the dates indicated:

Non-accrual loans and other non-performing assets as of:(1)Non-accrual loans with no related allowance
(in thousands)March 31, 2024December 31, 2023March 31, 2024December 31, 2023
Non-accrual loans:
Commercial:
CRE$257,807$267,537$131,601$64,383
C&I159,037143,5048472,230
Multifamily102,02497,22817,68417,801
Other commercial7,3205,621——
Total commercial loans$526,188$513,890$150,132$84,414
Consumer:
Residential mortgages51,64852,7185,7205,898
Home equity loans and lines of credit79,49986,33214,11115,241
RICs and auto loans1,829,9832,194,509139,077153,850
Personal unsecured loans20,30221,2671,8441,776
Other consumer13,59815,73349152
Total consumer loans$1,995,030$2,370,559$160,801$176,917
Total non-accrual loans$2,521,218$2,884,449$310,933$261,331
OREO19,42224,246——
Repossessed vehicles267,545265,368——
Foreclosed and other repossessed assets2,0301,666——
Total OREO and other repossessed assets$288,997$291,280$—$—
Total non-performing assets$2,810,215$3,175,729$310,933$261,331
(1) Interest income recognized on nonaccrual loans was $61.0 million and $49.1 million for the three months ended March 31, 2024 and March 31, 2023, respectively.

Age Analysis of Past Due Loans

The Company generally considers an account delinquent when an obligor fails to pay substantially all (defined as 90%) of the scheduled payment by the due date. When an account is deferred, the loan is returned to accrual status during the deferral period and accrued interest related to the loan is evaluated for collectability.

The amortized cost of past due loans and accruing loans 90 days or greater past due disaggregated by class of financing receivables is summarized as follows at the dates indicated:

As of:March 31, 2024
(in thousands)30-89Days PastDue90Days or GreaterTotalPast DueCurrentTotalFinancingReceivablesAmortized Cost> 90 Days andAccruing
Commercial:
CRE (2)$51,411$136,449$187,860$9,281,429$9,469,289$—
C&I (1)53,97411,68765,66110,811,31510,876,976—
Multifamily (4)44,13963,265107,40410,134,19510,241,599—
Other commercial28,3923,29531,6877,452,4397,484,126—
Consumer:
Residential mortgages (3)89,07446,739135,8134,730,4464,866,259—
Home equity loans and lines of credit38,86965,321104,1902,230,8912,335,081—
RICs and auto loans4,596,175447,0755,043,25038,195,51743,238,767—
Personal unsecured loans78,38441,283119,6673,591,8243,711,4917,917
Other consumer1,4922571,74950,80252,551—
Total$4,981,910$815,371$5,797,281$86,478,858$92,276,139$7,917

(1) C&I loans includes $51.7 million of LHFS at March 31, 2024.

(2) CRE loans includes $395.7 million LHFS at March 31, 2024.

(3) Residential mortgages include $139.7 million of LHFS at March 31, 2024.

(4) Multifamily loans include $9.3 million of LHFS at March 31, 2024.

As of:December 31, 2023
(in thousands)30-89Days PastDue90Days or GreaterTotalPast DueCurrentTotalFinancingReceivablesRecordedInvestment> 90 Days and Accruing
Commercial:
CRE (2)$98,799$62,645$161,444$8,586,100$8,747,544$—
C&I (1)54,36712,26066,62711,246,72611,313,353—
Multifamily (4)—62,39162,39110,495,77810,558,169—
Other commercial48,0753,26051,3357,424,7787,476,113—
Consumer:
Residential mortgages (3)99,17147,019146,1904,689,4914,835,681—
Home equity loans and lines of credit36,29771,936108,2332,340,2212,448,454—
RICs and auto loans5,393,627558,2085,951,83537,753,52443,705,359—
Personal unsecured loans84,37944,389128,7683,933,9324,062,7007,947
Other consumer2,2133452,55857,39659,954—
Total$5,816,928$862,453$6,679,381$86,527,946$93,207,327$7,947

(1)C&I loans included $131.4 million of LHFS at December 31, 2023.

(2)CRE loans includes $0.0 million of LHFS at December 31, 2023.

(3) Residential mortgages included $19.5 million of LHFS at December 31, 2023.

(4) Multifamily loans include$9.3 million of LHFS at December 31, 2023.

Commercial Lending Asset Quality Indicators

The Company's Risk Department performs a credit analysis and classifies certain loans over an internal threshold based on the commercial lending classifications described below:

PASS. Asset is well-protected by the current net worth and paying capacity of the obligor or guarantors, if any, or by the fair value less costs to acquire and sell any underlying collateral in a timely manner.

SPECIAL MENTION. Asset has potential weaknesses that deserve management’s close attention, which, if left uncorrected, may result in deterioration of the repayment prospects for an asset at some future date. Special mention assets are not adversely classified.

SUBSTANDARD. Asset is inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. A well-defined weakness or weaknesses exist that jeopardize the liquidation of the debt. The loans are characterized by the distinct possibility that the Company will sustain some loss if deficiencies are not corrected.

DOUBTFUL. Exhibits the inherent weaknesses of a substandard credit. Additional characteristics exist that make collection or liquidation in full highly questionable and improbable, on the basis of currently known facts, conditions and values. Possibility of loss is extremely high, but because of certain important and reasonable specific pending factors which may work to the advantage and strengthening of the credit, an estimated loss cannot yet be determined.

LOSS. Credit is considered uncollectible and of such little value that it does not warrant consideration as an active asset. There may be some recovery or salvage value, but there is doubt as to whether, how much or when the recovery would occur.

Each commercial loan is evaluated to determine its risk rating at least annually. The indicators represent the rating for loans as of the date presented based on the most recent assessment performed. Amortized cost basis of loans in the commercial portfolio segment by credit quality indicator, class of financing receivable, and year of origination are summarized as follows:

March 31, 2024Commercial Loan Portfolio (2)
(dollars in thousands)Amortized Cost by Origination Year
Regulatory Rating:2024(1)2023202220212020PriorTotal (3)
CRE
Pass$426,558$411,544$2,317,656$1,777,346$1,027,695$1,868,070$7,828,869
Special mention—7,138245,356259,27999,610333,010944,393
Substandard——129,599180,06663,802274,071647,538
Doubtful—————48,48948,489
Total CRE$426,558$418,682$2,692,611$2,216,691$1,191,107$2,523,640$9,469,289
Current period gross write-offs - CRE$—$—$—$1$—$662$663
C&I
Pass$106,439$1,060,293$2,630,707$1,763,078$833,338$3,101,853$9,495,708
Special mention488,99850,70912,777—102,473175,005
Substandard—2058,88773,34962,858283,880478,994
N/A73,316247,843232,808109,82334,31629,163727,269
Total C&I$179,803$1,317,154$2,973,111$1,959,027$930,512$3,517,369$10,876,976
Current period gross write-offs - C&I$—$2,582$5,464$2,502$896$6,568$18,012
Multifamily
Pass$40,964$1,130,377$2,899,579$1,278,138$942,397$2,464,286$8,755,741
Special mention—123,607131,695143,150—214,976613,428
Substandard——300,955127,41970,700373,356872,430
Total multifamily$40,964$1,253,984$3,332,229$1,548,707$1,013,097$3,052,618$10,241,599
Current period gross write-offs - Multifamily$—$—$—$—$—$1,102$1,102
Remaining commercial
Pass$1,373,608$2,185,241$1,474,652$1,008,566$383,680$1,043,265$7,469,012
Special mention——3253,289—1,1944,808
Substandard—7582,2991,6486564,94510,306
Total remaining commercial$1,373,608$2,185,999$1,477,276$1,013,503$384,336$1,049,404$7,484,126
Current period gross write-offs - Remaining commercial$—$280$13$21$—$3,685$3,999
Total commercial loans
Pass$1,947,569$4,787,455$9,322,594$5,827,128$3,187,110$8,477,474$33,549,330
Special mention48139,743428,085418,49599,610651,6531,737,634
Substandard—778491,740382,482198,016936,2522,009,268
Doubtful—————48,48948,489
N/A73,316247,843232,808109,82334,31629,163727,269
Total commercial loans$2,020,933$5,175,819$10,475,227$6,737,928$3,519,052$10,143,031$38,071,990
Current period gross write-offs - Total commercial$—$2,862$5,477$2,524$896$12,017$23,776

(1)Loans originated during the three months ended March 31, 2024.

(2)Includes $456.7 million of LHFS at March 31, 2024.

(3)Includes $19.5 million revolving loans converted to term loans.

December 31, 2023Commercial Loan Portfolio (2)
(dollars in thousands)Amortized Cost by Origination Year
Regulatory Rating:2023(1)2022202120202019PriorTotal (3)
CRE
Pass$353,350$1,947,060$1,800,140$1,108,882$674,347$1,343,095$7,226,874
Special mention3,747178,287145,212102,550245,385114,666789,847
Substandard—112,872188,06163,80685,138232,168682,045
Doubtful————48,778—48,778
Total CRE$357,097$2,238,219$2,133,413$1,275,238$1,053,648$1,689,929$8,747,544
Current period gross write-offs - CRE$—$—$37,982$—$28,626$8,637$75,245
C&I
Pass$1,073,864$2,930,616$1,941,561$1,002,562$993,395$1,923,607$9,865,605
Special mention6,25696,2184,6952,66810,686139,360259,883
Substandard10014,78682,56370,45850,881230,798449,586
N/A272,220259,671126,44941,22932,9165,794738,279
Total C&I$1,352,440$3,301,291$2,155,268$1,116,917$1,087,878$2,299,559$11,313,353
Current period gross write-offs - C&I$3,440$20,806$12,749$5,012$11,287$19,224$72,518
Multifamily
Pass$1,147,959$3,000,968$1,358,513$949,385$1,422,205$1,289,127$9,168,157
Special mention116,789107,137101,850—160,53572,513558,824
Substandard—302,057128,02361,041172,983167,084831,188
Total multifamily$1,264,748$3,410,162$1,588,386$1,010,426$1,755,723$1,528,724$10,558,169
Current period gross write-offs - Multifamily$—$—$—$—$1,267$2,684$3,951
Remaining commercial
Pass$3,154,497$1,598,202$1,157,726$491,229$248,309$811,827$7,461,790
Special mention—3553,624——1,4105,389
Substandard2832,2621,5247653113,7898,934
Total remaining commercial$3,154,780$1,600,819$1,162,874$491,994$248,620$817,026$7,476,113
Current period gross write-offs - Remaining commercial$205$—$27$—$—$6,211$6,443
Total commercial loans
Pass$5,729,670$9,476,846$6,257,940$3,552,058$3,338,256$5,367,656$33,722,426
Special mention126,792381,997255,381105,218416,606327,9491,613,943
Substandard383431,977400,171196,070309,313633,8391,971,753
Doubtful————48,778—48,778
N/A272,220259,671126,44941,22932,9165,794738,279
Total commercial loans$6,129,065$10,550,491$7,039,941$3,894,575$4,145,869$6,335,238$38,095,179
Current period gross write-offs - Total commercial$3,645$20,806$50,758$5,012$41,180$36,756$158,157

(1)Loans originated during the year ended December 31, 2023.

(2)Includes $140.7 million of LHFS at December 31, 2023.

(3)Includes $126.6 million revolving loans converted to term loans.

Consumer Lending Asset Quality Indicators-Credit Score

Consumer financing receivables for which either an internal or external credit score is a core component of the allowance model are summarized by credit score determined at origination as follows:

RICs and Auto Loans

As of March 31, 2024 · RICs and auto loans
(dollars in thousands) · Amortized Cost by Origination Year (3)
Credit Score Range2024(1)2023202220212020PriorTotalPercent
No FICO (2)$351,986$951,574$663,701$386,928$164,092$140,861$2,659,1426.1%
<6001,717,8995,123,7593,787,8212,460,390945,612994,52615,030,00734.8%
600-6391,012,6443,010,8132,226,4811,166,610379,354351,8038,147,70518.8%
640-679658,5651,884,0001,407,548635,691202,476186,4074,974,68711.5%
680-719463,6541,396,779981,350545,012234,360158,6613,779,8168.7%
720-759294,537901,701748,759517,135224,668115,9832,802,7836.6%
>=760546,5361,395,3861,664,5721,442,340569,317226,4765,844,62713.5%
Total$5,045,821$14,664,012$11,480,232$7,154,106$2,719,879$2,174,717$43,238,767100.0%
Current period gross write-offs - RICs and auto loans$1,094$423,021$379,004$195,396$59,777$73,251$1,131,543

(1) Loans originated during the three months ended March 31, 2024.

(3) Excludes LHFS.

As of December 31, 2023 · RICs and auto loans
(dollars in thousands) · Amortized Cost by Origination Year (3)
Credit Score Range2023(1)2022202120202019PriorTotalPercent
No FICO (2)$1,075,125$763,677$445,542$193,922$120,752$61,909$2,660,9276.1%
<6005,578,7074,219,1842,791,1411,093,652778,438458,35014,919,47234.1%
600-6393,324,7322,483,7631,324,435439,996303,441138,7158,015,08218.3%
640-6792,535,9081,567,064718,649234,883169,43169,6685,295,60312.1%
680-7191,754,1951,092,896612,871268,978159,20939,9343,928,0839.0%
720-7591,052,128830,476583,392256,724122,53724,6922,869,9496.6%
>=7601,574,0261,847,0591,644,605654,214267,44328,8966,016,24313.8%
Total$16,894,821$12,804,119$8,120,635$3,142,369$1,921,251$822,164$43,705,359100.0%
Current period gross write-offs - RICs and auto loans$479,992$1,943,905$1,052,016$366,896$245,621$194,308$4,282,738

(1) Loans originated during the year ended December 31, 2023.

(3) Excludes LHFS.

Personal unsecured loans

As of March 31, 2024 · Personal Unsecured loans
(dollars in thousands) · Amortized Cost by Origination Year
Credit Score Range2024(1)2023202220212020PriorTotalPercent
No FICO (2)$7,351$—$—$—$—$48$7,3990.2%
<60035341105212,8823,1050.1%
600-639726,7399,6481,0383525,64023,4890.6%
640-6798,481156,270194,29924,5712,96132,020418,60211.3%
680-71950,350548,420541,47695,4917,56469,1861,312,48735.4%
720-75960,304459,873426,872105,2547,36769,1171,128,78730.4%
>=76059,595314,592277,82885,3378,42771,843817,62222.0%
Total$186,156$1,485,947$1,450,164$311,796$26,692$250,736$3,711,491100.0%
Current period gross write-offs - Personal unsecured loans$—$34,328$56,646$16,118$667$2,064$109,823

(1) Loans originated during the three months ended March 31, 2024.

As of December 31, 2023 · Personal Unsecured loans
(dollars in thousands) · Amortized Cost by Origination Year
Credit Score Range2023(1)2022202120202019PriorTotalPercent
No FICO (2)$8,080$—$—$—$—$49$8,1290.2%
<60040625735322,8833,1090.1%
600-6397,63411,3001,2054183905,75226,6990.7%
640-679175,427228,63130,4453,4422,47931,341471,76511.6%
680-719610,259599,431154,68710,2645,72169,8971,450,25935.6%
720-759511,424444,493181,39815,6255,84770,5181,229,30530.3%
>=760350,721274,043148,55020,3576,02073,743873,43421.5%
Total$1,663,585$1,557,960$516,342$50,141$20,489$254,183$4,062,700100.0%
Current period gross write-offs - Personal unsecured loans$30,001$179,550$75,237$4,837$2,205$5,621$297,451

(1) Loans originated during the year ended December 31, 2023.

Consumer Lending Asset Quality Indicators-FICO and LTV Ratio

For both residential and home equity loans, loss severity assumptions are incorporated in the loan and lease loss reserve models to estimate loan balances that will ultimately charge off. These assumptions are based on recent loss experience within various current LTV bands within these portfolios. LTVs are refreshed quarterly by applying Federal Housing Finance Agency Home price index changes at a state-by-state level to the last known appraised value of the property to estimate the current LTV. The Company's CECL loss calculation incorporates the refreshed LTV information to update the distribution of defaulted loans by LTV as well as the associated LGD for each LTV band. Reappraisals on a recurring basis at the individual property level are not considered cost-effective or necessary; however, reappraisals are performed on certain higher risk accounts to support line management activities, default servicing decisions, or when other situations arise for which, the Company believes the additional expense is warranted.

FICO scores are refreshed quarterly, where possible. The indicators disclosed represent the credit scores for loans as of the date presented based on the most recent assessment performed.

Residential mortgage and home equity financing receivables by LTV and FICO range are summarized as follows:

As of March 31, 2024 · Amortized Cost by Origination Year (4)
(dollars in thousands)
Residential mortgages2024(1)2023(1)202220212020PriorGrand TotalRevolving Loans
LTV ratios (3)
No LTV available (2)$—$—$—$—$—$2,747$2,747$—
<= 70%——189,8871,019,015867,9802,504,0194,580,901—
70.01% - 110%——81,54155,319—5,681142,541—
Greater than 110%—————372372—
Total residential mortgages$—$—$271,428$1,074,334$867,980$2,512,819$4,726,561$—
FICO scores
No FICO score available$—$—$—$—$—$3,507$3,507$—
<600——12,52420,55015,271145,170193,515—
600-679——21,96447,93731,063220,680321,644—
680-759——70,445220,738192,388661,0831,144,654—
>=760——166,495785,109629,2581,482,3793,063,241—
Total residential mortgages$—$—$271,428$1,074,334$867,980$2,512,819$4,726,561$—
Current period gross write-offs - Residential mortgages$—$—$—$—$—$12$12
Home equity
LTV ratios
No LTV available (2)$—$—$1,714$4,591$4,418$56,733$67,456$43,745
<= 70%——42,007160,111170,8561,875,8502,248,8242,174,539
70.01% - 110%——3,8831,409—11,60216,89414,133
Greater than 110%——621154—1,1321,9071,907
Total home equity$—$—$48,225$166,265$175,274$1,945,317$2,335,081$2,234,324
FICO scores
No FICO score available$—$—$724$2,495$2,631$54,444$60,294$36,587
<600——6972,9135,403135,875144,888126,879
600-679——1,9159,4219,460227,775248,571231,058
680-759——17,43252,43158,706622,422750,991733,658
>=760——27,45799,00599,074904,8011,130,3371,106,142
Total home equity$—$—$48,225$166,265$175,274$1,945,317$2,335,081$2,234,324
Current period gross write-offs - home equity$—$—$—$—$—$2,507$2,507

(1) Loans originated during the three months ended March 31, 2024. The Company ceased origination of new residential mortgage and home equity loans in 2022.

(2) Balances in the "No LTV available" or "No FICO score available" ranges primarily represent loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable.

(3) The ALLL model considers LTV for financing receivables in first lien position and CLTV for financing receivables in second lien position for the Company.

(4) Excludes LHFS.

As of December 31, 2023 · Amortized Cost by Origination Year (4)
(dollars in thousands)
Residential mortgages2023(1)2022202120202019PriorGrand TotalRevolving Loans
LTV ratios (3)
No LTV available (2)$—$—$—$—$—$2,156$2,156$—
<= 70%—190,2141,024,024880,476590,8281,977,3094,662,851—
70.01% - 110%—83,92561,624——5,287150,836—
Greater than 110%—————375375—
Total residential mortgages$—$274,139$1,085,648$880,476$590,828$1,985,127$4,816,218$—
FICO scores
No FICO score available$—$—$—$—$—$2,926$2,926$—
<600—9,90915,60113,05330,094109,302177,959—
600-679—20,51643,32732,15751,103189,585336,688—
680-759—83,098256,737202,173160,961517,0851,220,054—
>=760—160,616769,983633,093348,6701,166,2293,078,591—
Total residential mortgages$—$274,139$1,085,648$880,476$590,828$1,985,127$4,816,218$—
Current period gross write-offs - Residential mortgages$—$33$22$—$16$182$253
Home equity
LTV ratios
No LTV available (2)$—$1,577$3,904$3,848$3,747$53,593$66,669$42,375
<= 70%—43,661168,205179,258230,8791,737,8872,359,8902,285,157
70.01% - 110%—3,7421,968—2313,63019,36316,576
Greater than 110%—607156——1,7692,5322,532
Total home equity$—$49,587$174,233$183,106$234,649$1,806,879$2,448,454$2,346,640
FICO scores
No FICO score available$—$703$2,471$2,597$3,328$52,044$61,143$36,854
<600—4302,7743,9426,652126,607140,405123,232
600-679—3,3258,6249,08024,357215,826261,212242,747
680-759—16,78160,15161,25673,166576,663788,017771,495
>=760—28,348100,213106,231127,146835,7391,197,6771,172,312
Total home equity$—$49,587$174,233$183,106$234,649$1,806,879$2,448,454$2,346,640
Current period gross write-offs - home equity$—$—$—$253$17$1,330$1,600

(1) Loans originated during the year ended December 31, 2023. The Company ceased origination of new residential mortgage and home equity loans in 2022.

(2) Balances in the "No LTV available" or "No FICO score available" ranges primarily represent loans serviced by others, in run-off portfolios or for which a current LTV or FICO score is unavailable.

(3) The ALLL model considers LTV for financing receivables in first lien position and CLTV for financing receivables in second lien position for the Company.

(4) Excludes LHFS.

During the three months ended March 31, 2024, the Company reported $0.8 million in gross charge-offs related to other consumer portfolios.

Loan Modifications

Occasionally the Company modifies loans to customers in financial difficulty by providing term extensions, payment deferrals, and interest rate reductions. When a loan is modified, the related unamortized net fees and costs and any prepayment penalties are carried forward and any fees received, and direct loan origination costs associated with the refinancing or restructuring are deferred. Additionally, the EIR is recalculated based upon the amortized cost basis of the modified loan and its revised contractual cash flows. If the modification results in a new loan, unamortized fees and costs from the original loan are recognized into income.

All of the Company’s commercial loan modifications are based on the circumstances of the individual customer, including specific customers' complete relationship with the Company. Loan terms are modified to meet each borrower’s specific circumstances at a point in time and may allow for modifications such as term extensions, covenant waivers, payment holidays and interest rate reductions. Commercial loan modifications are generally restructured to allow for an upgraded risk rating and return to accrual status after a sustained period of payment performance has been achieved (typically 12 months for monthly payment schedules).

The primary modification program for the Company’s residential mortgage and home equity portfolios is a proprietary program designed to keep customers in their homes and, when appropriate, prevent them from entering into foreclosure. The program is available to all customers facing a financial hardship regardless of their delinquency status. The main goal of the modification program is to review the customer’s entire financial condition to ensure that the proposed modified payment solution is affordable according to a specific DTI ratio range. The main modification benefits of the program allow for term extensions, interest rate reductions, and/or deferment of principal. The Company reviews each customer on a case-by-case basis to determine which benefit or combination of benefits will be offered to achieve the target DTI range.

For RICs and auto loans, the Company at times offers deferrals under which the consumer is allowed to defer a maximum ofthree payments per event to the end of the loan. We limit the frequency of each new deferral that may be granted toone deferral after completion of at least eight payments from origination andeight payments between each extension. The maximum number of months extended for the life of the loan for all automobile RICs iseight for non-natural disaster extensions andtwelve for natural disaster extensions. Some marine and RV contracts also have a maximum oftwelve months extension to reflect their longer terms. Additionally, we generally limit the granting of deferrals on new accounts until a requisite number of payments has been received. During the deferral period, we continue to accrue and collect interest on the loan in accordance with the terms of the deferral agreement. Some auto loan modifications include a reduction of the interest rate and may include an extension of term to eligible borrowers at risk of default and repossession of the financed vehicle.

When estimating the ACL, the Company uses a statistical methodology based on an expected credit loss approach that focuses on forecasting the expected credit loss components (i.e., PD, payoff, LGD and EAD) on a loan level basis to estimate the expected future lifetime losses. This methodology generally does not change when loans are modified. However, the Company monitors credit quality indicators and delinquency, and adjusts the allowance as those factors change. The Company generally uses a DCF approach for large impaired commercial loans. For all collateral-dependent loans, the Company measures the ACL as the difference between the asset’s amortized cost basis and the fair value of the underlying collateral as of the reporting date, adjusted for expected costs to sell. Refer to Note 1 for more information on the ACL.

The following table shows the amortized cost basis at the end of the reporting period for loans modified during the reporting period to borrowers experiencing financial difficulty, disaggregated by class of financing receivable and type of modification granted. Short-term modifications (three months or less) are not included in these tables.

Payment Deferral Only
Three months ended · Three months ended
March 31, 2024March 31, 2023
(dollars in thousands)Amortized Cost% of Total Class of Financing ReceivableAmortized Cost% of Total Class of Financing Receivable
Commercial:
CRE$98,4531.04%$190—%
C&I1,9100.02%1,9260.01%
Other commercial51—%——%
Consumer:
RICs and auto loans245,0190.57%240,8970.56%
Total$345,4330.37%$243,0130.25%
All Other Modifications
Three months ended · Three months ended
March 31, 2024March 31, 2023
(dollars in thousands)Amortized Cost% of Total Class of Financing ReceivableAmortized Cost% of Total Class of Financing Receivable
Commercial:
C&I$9480.01%$7980.01%
Consumer:
Residential mortgages2900.01%——%
Home equity loans and lines of credit2,1340.09%6530.02%
RICs and auto loans33,5670.08%193,3570.44%
Other consumer430.08%——
Total$36,9820.04%$194,8080.20%

The following table describes the financial effects of the modifications made to borrowers experiencing financial difficulty:

Loan TypeModification TypeFinancial Effect
RICs and auto loansPayment deferralProvide payment deferrals to borrowers through our deferral program, which allows a customer to defer payments for a maximum of up to eight months over the life of the loan. The deferred payments are added to the end of the original loan term.
Commercial loansPayment deferralProvide payment deferrals to commercial borrowers through our deferral program. The deferred payments are added to the end of the original loan term.
Consumer secured by real estateAll other modification typesProvide modifications consisting of a combination of term extension, interest rate reduction, and/or deferment of principal on a case-by-case basis to determine which benefit or combination of benefits will be offered to achieve the target DTI range.
RICs and auto loansAll other modification typesProvides reduction in interest rate and maturity date extension of up to 36 months beyond the current maturity date resulting in reduction to monthly payment.

Performance of Modified Loans

The Company monitors the performance of modified loans to borrowers experiencing financial difficulty to understand the effectiveness of its modification efforts. The following table depicts the performance of loans that have been modified in the 12- month period prior to period-end:

Amortized Cost
As of March 31, 2024
(in thousands)Current30-89 DPD90+ DPD
Commercial:
CRE$256,931$13,083$7,144
C&I47,7016,661378
Multifamily8,88515,3488,536
Other commercial318—51
Consumer:
Residential mortgages4,568104—
Home equity loans and lines of credit6,297509146
RICs and auto loans725,914271,63521,709
Other consumer30—13
Total$1,050,644$307,340$37,977
Amortized Cost (1)
As of March 31, 2023
(in thousands)Current30-89 DPD90+ DPD
Commercial:
CRE$190$—$—
C&I2,452272—
Consumer:
Home equity loans and lines of credit63122—
RICs and auto loans395,33738,570347
Total$398,610$38,864$347

(1) Reflects the adoption of ASU 2022-02 on January 1, 2023 and includes only loans modified after January 1, 2023.

Payment Defaults Which Have Had a Prior Modification

A modified loan is generally considered to have subsequently defaulted if, after modification, the loan becomes 90 DPD. For RICs, a modified loan is considered to have subsequently defaulted after modification at the earlier of the date of repossession or 120 DPD. Upon the Company’s determination that a modified loan (or portion of a loan) has subsequently been deemed uncollectible, the loan (or a portion of the loan) is written off. Refer to Note 1 to our most recent Annual Report on Form 10-K for 2023 for more information on the Company's charge-off policy. The following table provides the amortized cost basis of financing receivables that had a payment default during the period and were modified in the 12-month period prior to default due to the borrower's financial difficulty:

Amortized Cost
Three months ended
March 31, 2024
Payment deferralAll other modification types
(in thousands)
Commercial:
C&I9068
Consumer:
RICs and auto loans28,4288,913
Total$28,518$8,981
Amortized Cost (1)
Three months ended
March 31, 2023
Payment deferralAll other modification types
(in thousands)
Consumer:
RICs and auto loans313494
Total$313$494

(1) Reflects the adoption of ASU 2022-02 on January 1, 2023 and includes only loans modified after January 1, 2023.

NOTE 4. OPERATING LEASE ASSETS, NET

The Company has operating leases, including leased vehicles, which are included in the Company's Condensed Consolidated Balance Sheets as Operating lease assets, net.

Operating lease assets, net consisted of the following as of the periods indicated:

(in thousands)March 31, 2024December 31, 2023
Leased vehicles$17,064,556$17,548,952
Less: accumulated depreciation(3,255,044)(3,546,875)
Depreciated net capitalized cost$13,809,512$14,002,077
Manufacturer subvention payments, net of accretion(636,292)(593,004)
Unamortized origination fees and other costs468,917373,767
Leased vehicles, net$13,642,137$13,782,840
Commercial equipment vehicles and aircraft, gross$—$—
Less: accumulated depreciation——
Commercial equipment vehicles and aircraft, net$—$—
Total operating lease assets, net$13,642,137$13,782,840

The following summarizes the future minimum rental payments due to the Company as lessor under operating leases as of March 31, 2024 (in thousands):

2024$1,629,446
20251,552,937
2026810,714
202773,060
202874
Thereafter—
Total$4,066,231

During the three months ended March 31, 2024, the Company recognized $22.8 million of net gains on the sale of operating lease assets that had been returned to the Company at the end of the lease term, compared to $22.4 million recognized during the three months ended March 31, 2023, respectively. These amounts are recorded within Miscellaneous income, net in the Company's Condensed Consolidated Statements of Operations.

NOTE 5. GOODWILL AND OTHER INTANGIBLES

Goodwill

Goodwill is assigned to reporting units, which are operating segments or one level below an operating segment, as of the acquisition date. The following table presents the balance of the Company's goodwill by its reporting units for the periods indicated:

(in thousands)AutoCBBC&ICRECIBTotal
December 31, 2023 and March 31, 2024$1,238,676$159,027$52,198$1,015,130$301,634$2,766,665

During the three months ended March 31, 2024, there were no additions, re-allocations, impairments, or disposals of goodwill. During the first quarter of 2023, there was an immaterial adjustment to the value of goodwill acquired in connection with the 2022 acquisition of PCH. There were no other additions, re-allocations, impairments, or disposals of goodwill during the three months ended March 31, 2023.

NOTE 5. GOODWILL AND OTHER INTANGIBLES (continued)

The Company evaluates goodwill for impairment at the reporting unit level. The Company conducted its last annual goodwill impairment tests as of October 1, 2023 using generally accepted valuation methods. As a result of that impairment test, no goodwill impairment was identified.

Other Intangible Assets

The following table details amounts related to the Company's intangible assets subject to amortization for the dates indicated:

March 31, 2024December 31, 2023
(in thousands)Net CarryingAmountAccumulatedAmortizationNet CarryingAmountAccumulatedAmortization
Intangibles subject to amortization:
Dealer networks$231,083$(238,917)$236,958$(233,042)
Stellantis relationship4,515(134,235)5,436(133,314)
Other intangibles41,979(50,325)44,765(47,539)
Total intangibles subject to amortization$277,577$(423,477)$287,159$(413,895)

At March 31, 2024 and December 31, 2023, the Company didnot have any intangibles, other than goodwill, which were not subject to amortization.

Amortization expense on intangible assets was $9.6 million and $10.4 million for the three months ended March 31, 2024 and 2023, respectively.

The estimated aggregate amortization expense related to intangibles, excluding any impairment charges, for each of the five succeeding calendar years ending December 31 is:

YearCalendar Year AmountRecorded To DateRemaining Amount To Record
(in thousands)
2024$37,900$9,581$28,319
202534,783—34,783
202632,492—32,492
202728,646—28,646
202826,340—26,340
Thereafter126,997—126,997

NOTE 6. OTHER ASSETS

The following is a detail of items that comprised Other assets at the periods indicated:

(in thousands)March 31, 2024December 31, 2023
Operating lease ROU assets$397,251$435,633
Deferred tax assets235,025234,309
Accrued interest receivable823,415827,704
Derivative assets at fair value1,160,3311,090,194
Other real estate owned and other repossessed assets288,997291,280
Equity method investments321,078306,313
MSRs95,77694,266
Income tax receivables428,316478,305
Prepaid expense257,089242,273
Miscellaneous assets and receivables880,298583,607
Total Other assets$4,887,576$4,583,884

Operating lease ROU assets

We have operating leases for real estate and non-real estate assets. Real estate leases relate to office space and bank/lending retail branches. Non-real estate leases include disaster recovery centers, data centers, ATMs, vehicles and certain equipment leases. Real estate leases may includeone or more options to renew, with renewal terms that can extend the lease term generally fromone tofive years. ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease.

For the three months ended March 31, 2024 and 2023, operating lease expenses were $34.1 million and $43.0 million, respectively. Sublease income was $0.9 million and $1.0 million respectively, for the three months ended March 31, 2024 and 2023. These are reported within Occupancy and equipment expenses in the Company’s Condensed Consolidated Statements of Operations.

NOTE 6. OTHER ASSETS (continued)

Supplemental balance sheet information related to leases was as follows:

Maturity of Lease Liabilities at March 31, 2024Total Operating leases
(in thousands)
2024$103,668
2025117,580
202689,377
202777,253
202843,490
Thereafter95,084
Total lease liabilities$526,452
Less: Interest(42,083)
Present value of lease liabilities$484,369
Supplemental Balance Sheet InformationMarch 31, 2024December 31, 2023
Operating lease ROU assets$397,251$435,633
Other liabilities$484,369$511,400
Weighted-average remaining lease term (years)5.65.6
Weighted-average discount rate3.1%3.1%
Three months ended March 31,
Other Information20242023
(in thousands)
Operating cash flows from operating leases (1)$(35,699)$(38,391)
Leased assets obtained in exchange for new operating lease liabilities$6,286$14,257

(1) Activity is included within the net change in other liabilities on the SCF.

The remainder of Other assets is comprised of:

Deferred tax asset - Refer to Note 15 of these Condensed Consolidated Financial Statements for more information on tax-related activities.

Accrued interest receivable - Includes accrued interest receivable on the Company's investments, loans, and other interest-earning portfolios.

Derivative assets at fair value - Refer to the "Offsetting of Financial Assets" table in Note 12 to these Condensed Consolidated Financial Statements for the detail of these amounts.

Equity method investments - The Company makes certain equity investments in various limited partnerships, some of which are considered VIEs, that invest in and lend to qualified community development entities, such as renewable energy investments, through the NMTC and CRA programs. The Company acts only in a limited partner capacity in connection with these partnerships, so the Company has determined that it is not the primary beneficiary of the partnerships because it does not have the power to direct the activities of the partnerships that most significantly impact the partnerships' economic performance.

MSRs - See further discussion on the valuation of the MSRs in Note 13.

Income tax receivables - Refer to Note 15 of these Condensed Consolidated Financial Statements for more information on tax-related activities.

OREO and other repossessed assets includes property and vehicles recovered through foreclosure and repossession.

Prepaid expenses includes advanced payments for cloud-based hosting, prepaid taxes, and outside services.

Miscellaneous assets and receivables includes investment and capital market receivables, subvention receivables, derivatives trading receivables, and unapplied payments.

NOTE 7. VIEs

The Company transfers RICs and vehicle leases into newly-formed Trusts that then issueone or more classes of notes payable backed by the collateral. The Company’s continuing involvement with these Trusts is in the form of servicing the assets and, generally, through holding residual interests in the Trusts. The Trusts are considered VIEs under GAAP, and the Company may or may not consolidate these VIEs on its Condensed Consolidated Balance Sheets.

The collateral and borrowings under credit facilities and securitization notes payable of the Company’s consolidated VIEs remain on the Condensed Consolidated Balance Sheets. The Company recognizes finance charges, fee income, and provisions for credit losses on the RICs, and leased vehicles and interest expense on the debt. Revolving credit facilities generally also utilize entities that are considered VIEs which are included on the Condensed Consolidated Balance Sheets.

The Company also uses a titling trust to originate and hold its leased vehicles and the associated leases, for administrative efficiency and also to facilitate the pledging of leases to financing facilities or the sale of leases to other parties, without incurring the costs and administrative burden of retitling the leased vehicles. In this process, the leases may be transferred to separate legal units within the titling trust to segregate them for ownership purposes, including for securitizations. This does not result in any changes to the accounting for the leases. This titling trust is considered a VIE. Refer to Note 4 to these Condensed Consolidated Financial Statements for further information on the Company's leased vehicles.

On-balance sheet VIEs

The assets of consolidated VIEs are presented based upon the legal transfer of the underlying assets in order to reflect legal ownership. Certain of these assets can be used only to settle obligations of the consolidated VIEs and the liabilities of those entities for which creditors (or beneficial interest holders) do not have recourse to the Company's general credit.

The assets and liabilities of consolidated VIEs included the following at the dates indicated:

(in thousands)March 31, 2024December 31, 2023
Assets
Restricted cash$1,003,547$864,464
LHFI25,065,41325,144,797
Operating lease assets, net (1)13,642,13713,782,840
Various other assets701,005637,987
Total Assets$40,412,102$40,430,088
Liabilities
Notes payable$25,699,422$25,087,655
Various other liabilities111,313119,280
Total Liabilities$25,810,735$25,206,935

(1) As noted above, all leased vehicles are originated through a titling trust. At March 31, 2024 and December 31, 2023, $7.0 billion and $7.8 billion, respectively, of leased vehicle assets included in this amount were in a titling trust, but not in a securitization trust.

The Company retains servicing rights for receivables transferred to the Trusts and receives a monthly servicing fee on the outstanding principal balance. Supplemental fees, such as late charges, for servicing the receivables are reflected in Miscellaneous income, net.

As of March 31, 2024 and December 31, 2023, the Company was servicing $29.4 billion and $28.7 billion, respectively, of gross RICs that have been transferred to consolidated Trusts. Certain amounts shown above are greater than the amounts shown in the corresponding line items in the accompanying Condensed Consolidated Balance Sheets due to intercompany eliminations between the VIEs and other entities consolidated by the Company. For example, for most of its securitizations, the Company retains one or more of the lowest tranches of bonds. Rather than showing investment in bonds as an asset and the associated debt as a liability, these amounts are eliminated in consolidation as required by GAAP.

During the three month ended March 31, 2024, the company sold certain notes payable to third-party investors (for cash proceeds of $481.4 million) that it had previously retained from prior period securitization transactions of on-balance sheet VIEs. The company continues to consolidate these VIEs on its Condensed Consolidated Balance Sheet.

NOTE 7. VIEs (continued)

A summary of the cash flows received from the consolidated Trusts for the respective periods is as follows for the periods indicated:

Three months ended March 31,
(in thousands)20242023
Assets securitized$5,234,923$1,382,583
Net proceeds from new securitizations (1)$4,011,360$792,050
Net proceeds on retained bonds from new securitizations733,880255,669
Cash received for servicing fees (2)222,352240,381
Net distributions from Trusts (2)1,038,012572,348
Total cash received from Trusts$6,005,604$1,860,448

(1) Includes additional advances on existing securitizations.

(2) These amounts are not reflected in the SCF because the cash flows are between the VIEs and other entities included in theconsolidation.

Off-balance sheet VIEs

At March 31, 2024 and December 31, 2023, the Company was servicing gross RICs of $1.9 billion and $973.9 million, respectively, that have been sold in off-balance sheet securitizations and were subject to an optional clean-up call.

During the three months ended March 31, 2024, the Company sold $1.1 billion of gross of RICs to a newly formed off-balance sheet securitization VIE which resulted in a pre-tax loss of $42.3 million. The company retained the servicing of the RIC's sold and provided a loan, classified by the Company as an investment in debt security HTM, in the amount of $53.0 million to the VIE to satisfy regulatory risk retention requirements. The company is not obligated to provide any financial support to the VIE. All of the notes and residual equity interests issued by the VIE were sold to third-party investors. Gains and losses on securitizations are recorded in Miscellaneous income, net, in the accompanying Condensed Consolidated Statements of Operations. At the time of the sale, the Company released approximately $96.0 million of ACL to provision expense.

In November 2023, the Company sold all of the equity certificates of an on-balance sheet Trust to a new off-balance sheet Trust established in 2023. This new off-balance sheet Trust issued debt and equity tranches to third-party investors, with the exception of a 5% share of each new tranche purchased by the Company. In addition, the Company sold all of its debt that had been held from the on-balance sheet Trust to a third party. The Company’s sale of this debt and equity from the on-balance sheet Trust resulted in the Company no longer being identified as the primary beneficiary and the subsequent de-recognition of the assets and liabilities of the on-balance sheet Trust from its Condensed Consolidated Balance Sheets. As a result of these transactions, the Company recognized an immaterial loss in its Consolidated Statements of Operations.

During the three months ended March 31, 2023, the Company soldno gross RICs to third-party investors in off-balance sheet securitizations and recordedno gain or loss on securitization. Gains and losses on securitizations are recorded in Miscellaneous income, net, in the accompanying Condensed Consolidated Statements of Operations.

A summary of cash flows received from Trusts for the respective periods were as follows for the periods indicated:

Three months ended March 31,
(in thousands)20242023
Receivables securitized (1)1,060,931—
Net proceeds from new securitizations1,003,695—
Cash received for servicing fees$1,344$2,060
Total cash received from Trusts$1,005,039$2,060
(1) Represents the UPB at the time of original securitization.

NOTE 7. VIEs (continued)

Other than repurchases of sold assets due to claims against standard representations and warranties, the Company's exposure to loss as a result of its involvement with these VIEs includes the portion of securitizations retained by the Company. The carrying value of this exposure at March 31, 2024 was $82.0 million and $4.6 million of debt and equity investments, respectively, compared to $29.7 million and $2.8 million at December 31, 2023. These amounts are reported in debt securities HTM and other investments, respectively, in Note 2 to these Condensed Consolidated Financial Statements.

As discussed in Note 1 to these Condensed Consolidated Financial Statements, in December 2023 SBNA acquired a 20 percent interest in the Structured LLC for approximately $1.1 billion. The Company did not transfer any assets to the VIE and does not control nor consolidate it. SBNA's 20 percent interest is reported as an AFS debt security that has a fair value of approximately $1.1 billion and $1.1 billion at March 31, 2024 and December 31, 2023, respectively. As of March 31, 2024 SBNA serviced approximately $8.9 billion in multi-family loans for the Structured LLC and receives a market rate servicing fee. For the three months ended March 31, 2024, SBNA recognized $9.9 million in servicing fee income from the servicing of these assets which is recorded in Miscellaneous income, net, in the accompanying Condensed Consolidated Statements of Operations.

NOTE 8. DEPOSITS AND OTHER CUSTOMER ACCOUNTS

Deposits and other customer accounts are summarized as follows at the dates indicated:

March 31, 2024December 31, 2023
(dollars in thousands)BalancePercent of total depositsBalancePercent of total deposits
Interest-bearing demand deposits$12,251,25615.8%$11,591,98215.0%
Non-interest-bearing demand deposits15,177,90019.5%15,504,94720.1%
Savings4,213,9345.4%4,428,2815.7%
Customer repurchase accounts240,7280.3%238,5230.3%
Money market25,037,49232.3%25,361,57533.0%
CDs20,763,16026.7%19,947,86825.9%
Total deposits (1)$77,684,470100.0%$77,073,176100.0%

(1) Includes foreign deposits, as defined by the FRB, of $5.2 billion and $5.4 billion at March 31, 2024 and December 31, 2023, respectively.

Demand deposit overdrafts that have been reclassified as loan balances were $186.7 million and $107.6 million at March 31, 2024 and December 31, 2023, respectively.

At March 31, 2024 and December 31, 2023, the Company had $5.9 billion and $5.6 billion, respectively, of CDs greater than $250 thousand.

The Company's subsidiaries had outstanding irrevocable letters of credit totaling $0.0 million and $40.0 million from the FHLB of Pittsburgh at March 31, 2024 and December 31, 2023, respectively, used to secure uninsured deposits placed with the Bank by state and local governments and their political subdivisions.

NOTE 9. BORROWINGS

Total borrowings and other debt obligations at March 31, 2024 were $43.9 billion, compared to $44.1 billion at December 31, 2023. The Company's debt agreements impose certain limitations on dividend payments and other transactions. The Company is currently in compliance with these limitations.

During the three months ended March 31, 2024, the Company completed the public offering and sale of $1.0 billion in aggregate principal amount of its 6.17% fixed-to-floating rate senior notes due January 2030. The Company also completed on-balance sheet securitization transactions of $1.5 billion on its SDART platform, of which it retained approximately $332.4 million in interests in the VIE, and $1.1 billion on its DRIVE platform, of which it retained $164.0 million in interests in the VIE. The Company completed an on-balance sheet securitization transaction on its SBALT platform in the amount of $1.7 billion, of which it retained approximately $237.5 million in interests in the VIE. Additionally, the company sold certain notes payable to third-party investors (for cash proceeds of $481.4 million) that it had previously retained from prior period securitization transactions of on balance sheet VIEs. The company continues to consolidate these VIEs on its Condensed Consolidated Balance Sheet.

In April 2024, the Company's auto business completed an on-balance sheet securitization transaction of $1.6 billion on its SDART platform, of which it retained approximately $134.4 million in interests in the VIE.

NOTE 9. BORROWINGS (continued)

Parent Company and other Subsidiary Borrowings and Debt Obligations

The following table presents information regarding the Parent Company and its subsidiaries' borrowings and other debt obligations at the dates indicated:

March 31, 2024December 31, 2023
(dollars in thousands)BalanceEffectiveRateBalanceEffectiveRate
Parent Company
3.50% senior notes due June 2024 (1)$999,8133.50%$999,5593.50%
3.45% senior notes due June 2025998,6343.45%998,3293.45%
4.26% senior notes due June 2025499,8424.43%499,6344.43%
4.50% senior notes due July 20251,099,1044.50%1,098,9374.50%
Senior notes due April 2026 (2)433,4646.01%433,4506.02%
5.81% senior sustainability notes due September 2026499,2125.92%499,0825.92%
3.24% senior notes due October 2026932,3253.24%930,7683.24%
6.89% senior notes due June 2027 (1)750,0006.89%750,0006.89%
4.40% senior notes due July 20271,049,6514.40%1,049,6414.40%
2.49% senior notes due January 2028997,7762.57%997,5822.57%
6.50% senior notes due March 2029996,7586.59%996,5806.59%
6.57% senior notes due June 2029498,1306.67%498,0346.67%
6.17% senior notes due January 2030996,2596.26%——%
7.66% senior notes due November 2031497,8477.73%497,7977.73%
2.88% subordinated notes, due November 2031 (1)500,0002.88%500,0002.88%
7.18% subordinated notes due December 2032 (1)500,0007.18%500,0007.18%
Total Parent Company borrowings12,248,81511,249,393
Subsidiaries
Short-term borrowing due within one year, maturing thru March 2024$——%$427,5314.66%
Short-term borrowing due within one year, maturing thru June 2024260,7864.19%——%
FHLB advances, maturing through April 20274,951,5104.93%6,584,7915.04%
Credit-linked notes due December 2031 (3)74,1563.81%89,8123.51%
Credit-linked notes due May 2032 (4)181,5497.56%214,9417.25%
Credit-linked notes due August 2032 (5)160,4849.60%188,2829.12%
Credit-linked notes due December 2032 (6)218,32710.51%246,49710.16%
Credit-linked notes due June 2033 (7)80,82210.59%89,78710.26%
Credit Linked notes due December 2033 (8)205,1089.25%206,0339.24%
Credit-linked notes due February 2052 (9) (11)115,52011.92%118,24611.92%
6.98% senior notes due October 2025 (1)2,000,0006.98%2,000,0006.98%
Warehouse lines maturing through February 2026(10)3,371,5787.61%3,618,3786.93%
Secured structured financings maturing through December 203120,042,6920.48% - 7.69%19,110,3600.48% - 7.69%
Total subsidiary borrowings and other debt obligations31,662,53232,894,658
Total Parent Company and subsidiaries' borrowings and other debt obligations$43,911,347$44,144,051

(1) These notes are payable to SHUSA's parent company, Santander.

(2) These notes bear interest at a rate equal to the SOFR index rate plus 135 basis points per year.

(3) Issued in December 2021 in the amount of $298.0 million. Notes are tied to the performance of a $2.0 billion original reference pool of SBNA prime auto loans. The contractual residual amount is $36.0 million.

(4) Issued in June 2022 in the amount of $521.5 million. Notes are tied to the performance of a $3.5 billion original reference pool of SBNA prime auto loans. The contractual residual amount is $63.0 million.

(5) Issued in September 2022 in the amount of $374.5 million. Notes are tied to the performance of a $3.5 billion original reference pool of SBNA prime auto loans. The contractual residual amount is $63.0 million.

(6) Issued in December 2022 in the amount of $388.4 million. Notes are tied to the performance of a $3.6 billion original reference pool of SBNA prime auto loans. Thecontractual residual amount is $65.3 million.

(7) Issued in June 2023 in the amount of $115.5 million. Notes are tied to the performance of a $1.1 billion original reference pool of SBNA prime auto loans. The contractual residual amount is $22.0 million.

(8) Issued in December 2023 in the amount of $207.8 million. Notes are tied to the performance of a $2.1 billion original reference pool of SBNA prime auto loans. The contractual residual amount is $62.3 million.

(9) Issued in January 2023 in the amount of $131.6 million. Notes are tied to the performance of a $2.5 billion original reference pool of SBNA residential mortgage loans. The contractual residual amount is $5.1 million.

(10) Benchmark rates used included commercial paper, daily simple SOFR, one-month term SOFR, and three-month term SOFR.

(11) Variable rate notes issued in tranches that bear interest at a rate equal to SOFR index plus varying spreads ranging from 4.15% to 13.90% and reset monthly.

NOTE 9. BORROWINGS (continued)

Credit-Linked Notes

Credit-linked notes transfer credit risk on a reference pool of loans to the purchaser of the notes. In the event of credit losses on the reference pool in excess of the contractual residual amount, the principal balance of the notes will be reduced to the extent ofsuch loss up to the amount of notes issued and recognized as a debt extinguishment gain within Miscellaneous income, net. The Company has the option to redeem the notes once the UPB of the reference pool is less than or equal to 10% of the initial principal balance.

In connection with certain of its credit linked notes, the Company is required to maintain a letter of credit, as well as a collateral account with a third-party financial institution, with the amount equal to at least the outstanding balances of the transaction’s credit-linked notes. This is reported as restricted cash in the Condensed Consolidated Financial Statements.

Warehouse Lines

The following tables present information regarding the Company's warehouse lines at the dates indicated:

(dollars in thousands)BalanceCommitted AmountEffectiveRateAssets PledgedRestricted Cash Pledged
Warehouse line due April 2025$250,700$1,000,0008.25%$396,342$—
Warehouse line due July 2025273,000600,0007.07%326,0673,236
Warehouse line due July 202526,200500,00012.41%38,594—
Warehouse line due October 2025927,1002,100,0006.26%1,332,50164
Warehouse line due November 2025483,000500,0004.09%677,604—
Warehouse line due January 2026999,5001,000,00010.82%1,450,6292,598
Warehouse line due February 2026412,078700,0006.59%611,351506
Total credit facilities$3,371,578$6,400,0007.61%$4,833,088$6,404

The warehouse lines and repurchase facilities are fully collateralized by a designated portion of the Company's RICs, leased vehicles, securitization notes payable, and residuals retained by the Company.

Secured Structured Financings

The following tables present information regarding the Company's secured structured financings at the dates indicated:

(dollars in thousands)BalanceInitial Note Amounts Issued (3)Initial Weighted Average Interest Rate RangeCollateral (2)Restricted Cash
Public securitizations maturing on various dates through December 2031(1)$17,109,213$45,365,8750.48% - 7.69%$26,620,341$994,399
Privately issued amortizing notes maturing on various dates through August 2030 (3)2,933,4797,350,0272.17% - 6.73%4,827,7402,742
Total secured structured financings$20,042,692$52,715,9020.48% - 7.69%$31,448,081$997,141

(1) Securitizations executed under Rule 144A of the Securities Act are included within this balance.

(2) Secured structured financings may be collateralized by collateral overages of other issuances.

(3) Excludes securitizations which no longer have outstanding debt and excludes any incremental borrowings.

Most of the Company's secured structured financings are in the form of public, SEC-registered securitizations. The Company also executes private securitizations under Rule 144A of the Securities Act, and periodically issues private term amortizing notes, which are structured similarly to securitizations but are acquired by banks and conduits. The Company's securitizations and private issuances are collateralized by vehicle RICs and loans or leases.

NOTE 10. ACCUMULATED OTHER COMPREHENSIVE INCOME / (LOSS)

The following table presents the components of AOCI / (loss), net of related tax, for the periods indicated.

Total OtherComprehensive Income/(Loss) · Total AccumulatedOther Comprehensive Income/(Loss)
Three months ended March 31, 2024 · December 31, 2023 · March 31, 2024
(in thousands)Pre-taxActivityTaxEffectNet ActivityBeginningBalanceNetActivityEndingBalance
Net unrealized (losses)/gains on cash flow hedge derivative financial instruments67,037(15,738)51,299$(254,519)$51,299$(203,220)
Net unrealized (losses)/gains on investments in debt securities18,594(6,955)11,639(790,551)11,639(778,912)
Pension and post-retirement actuarial gain / (loss)(3)247(64)183(20,498)183(20,315)
As of March 31, 2024$85,878$(22,757)$63,121$(1,065,568)$63,121$(1,002,447)

(1) Net gains/(losses) reclassified into Interest on borrowings and other debt obligations in the Condensed Consolidated Statements of Operations for settlements of interest rate swap contracts designated as cash flow hedges.

(2) Net (gains)/losses reclassified into Net gain on sale of investment securities sales in the Condensed Consolidated Statements of Operations for the sale of debt securities.

(3) Included in the computation of net periodic pension costs.

Total OtherComprehensive Income/(Loss) · Total AccumulatedOther Comprehensive Income/(Loss)
Three months ended March 31, 2023 · December 31, 2022 · March 31, 2023
(in thousands)Pre-taxActivityTaxEffectNet ActivityBeginningBalanceNetActivityEndingBalance
Change in AOCI on cash flow hedge derivative financial instruments$120,728$(34,858)$85,870
Reclassification adjustment for net (gains)/losses on cash flow hedge derivative financial instruments (1)3,856(757)3,099
Net unrealized gains/(losses) on cash flow hedge derivative financial instruments124,584(35,615)88,969$(515,664)$88,969$(426,695)
Change in unrealized (losses)/gains on investments in debt securities25,602(24,072)1,530
Reclassification adjustment for net (gains)/losses included in net income/(expense) on debt securities AFS (2)36,960(7,255)29,705
Net unrealized gains/(losses) on investments in debt securities62,562(31,327)31,235(796,572)31,235(765,337)
Pension and post-retirement actuarial gain / (loss) (3)655(170)485(23,787)485(23,302)
As of March 31, 2023$187,801$(67,112)$120,689$(1,336,023)$120,689$(1,215,334)

(1)- (3) Refer to the corresponding explanations in the table above.

NOTE 11. SECURITIES FINANCING ACTIVITIES

The Company may enter into Securities Financing Activities primarily to deploy the Company’s excess cash and investment positions. Securities Financing Activities are treated as collateralized financings and are included in "Federal funds sold and securities purchased under resale agreements or similar arrangements" and "Federal funds purchased and securities loaned or sold under repurchase agreements" on the Company’s Condensed Consolidated Balance Sheets. Refer to Note 1 to the Consolidated Financial Statements in the Company's Annual Report on Form 10-K for 2023 for further discussion of accounting for and the offsetting of securities financing assets and liabilities.

The Company has elected the FVO for certain of its Securities Financing Activities. Refer to Note 13 to these Condensed Consolidated Financial Statements for the amounts recorded at FVO.

Securities borrowed and purchased under agreements to resell, at their respective carrying values, consisted of the following at the dates indicated:

(in thousands)March 31, 2024December 31, 2023
Securities purchased under agreements to resell$7,628,806$8,617,309
Securities borrowed1,837,0011,621,405
Total$9,465,807$10,238,714

Securities loaned or sold under agreements to repurchase, at their respective carrying values, consisted of the following at the dates indicated:

(in thousands)March 31, 2024December 31, 2023
Securities sold under agreements to repurchase$16,164,434$16,290,761
Securities lending1725
Total$16,164,451$16,290,786

Securities Financing Activities are generally executed under standard industry agreements, including master agreements that create a single contract under which all transactions between two counterparties are executed, allowing for trade aggregation of receivables and payables into a single net payment or settlement. The amounts of securities financing assets or liabilities qualified for offset in the Condensed Consolidated Balance Sheets were as follows for the dates indicated.

(in thousands)Gross amounts of recognized assetsGross amounts offset on the Condensed Consolidated Balance Sheets (1)Net amounts of assets included on the Condensed Consolidated Balance Sheets
Securities purchased under agreements to resell$53,209,700$(45,580,894)$7,628,806
Securities borrowed1,837,001—1,837,001
Total$55,046,701$(45,580,894)$9,465,807
(in thousands)Gross amounts of recognized liabilitiesGross amounts offset on the Condensed Consolidated Balance Sheets (1)Net amounts of liabilities included on the Condensed Consolidated Balance Sheets
Securities sold under agreements to repurchase$61,745,328$(45,580,894)$16,164,434
Securities lending17—17
Total$61,745,345$(45,580,894)$16,164,451
(1) Includes financial instruments subject to enforceable master netting agreements that are permitted to be offset under ASC 210-20-45.

NOTE 11. SECURITIES FINANCING ACTIVITIES (continued)

(in thousands)Gross amounts of recognized assetsGross amounts offset on the Condensed Consolidated Balance Sheets (1)Net amounts of assets included on the Condensed Consolidated Balance Sheets
Securities purchased under agreements to resell$41,237,731$(32,620,422)$8,617,309
Securities borrowed1,621,405—1,621,405
Total$42,859,136$(32,620,422)$10,238,714
(in thousands)Gross amounts of recognized liabilitiesGross amounts offset on the Condensed Consolidated Balance Sheets (1)Net amounts of liabilities included on the Condensed Consolidated Balance Sheets
Securities sold under agreements to repurchase$48,911,183$(32,620,422)$16,290,761
Securities lending25—25
Total48,911,208(32,620,422)16,290,786
(1) Includes financial instruments subject to enforceable master netting agreements that are permitted to be offset under ASC 210-20-45.

The following tables present the gross amounts of liabilities associated with Securities Financing Activities by remaining contractual maturity as of the date indicated:

March 31, 2024
(in thousands)Open and overnightUp to 30 days31-90 daysGreater than 90 daysTotal
Securities sold under agreements to repurchase$28,748,667$10,211,955$13,625,513$9,159,193$61,745,328
Securities lending17———17
Total$28,748,684$10,211,955$13,625,513$9,159,193$61,745,345

The following tables present the gross amounts of liabilities associated with Securities Financing Activities by class of underlying collateral as of the dates indicated:

March 31, 2024December 31, 2023
(in thousands)Repurchase agreementsSecurities lendingTotalRepurchase agreementsSecurities lendingTotal
U.S. Treasury$35,424,614$—$35,424,614$29,251,978$—$29,251,978
Residential agency MBS24,267,322—24,267,32217,532,972—17,532,972
Corporate and other securities2,053,392172,053,4092,126,233252,126,258
Total$61,745,328$17$61,745,345$48,911,183$25$48,911,208

NOTE 12. DERIVATIVES

General

Derivatives represent contracts between parties that usually require little or no initial net investment and result in one or both parties delivering cash or another type of asset to the other party based on a notional amount and an underlying asset, index, interest rate or future purchase commitment or option as specified in the contract. Derivative transactions are often measured in terms of notional amount, but this amount is generally not exchanged, is not recorded on the balance sheet, and does not represent the Company`s exposure to credit loss. The notional amount is the basis on which the financial obligation of each party to the derivative contract is calculated to determine required payments under the contract. The Company controls the credit risk of its derivative contracts through credit approvals, limits and monitoring procedures. The underlying variable is typically a referenced interest rate (commonly the OIS rate or a SOFR-based rate), security, credit spread or index.

The Company’s capital markets and mortgage banking activities are subject to price risk. The Company employs various tools to measure and manage price risk in its portfolios. In addition, the Board of Directors has established certain limits relative to positions and activities. The level of price risk exposure at any given time depends on the market environment and expectations of future price and market movements and will vary from period to period.

See Note 13 to these Condensed Consolidated Financial Statements for discussion of the valuation methodology for derivative instruments.

Credit Risk Contingent Features

The Company has entered into certain derivative contracts that require the posting of collateral to counterparties when those contracts are in a net liability position. The amount of collateral to be posted is based on the amount of the net liability and thresholds generally related to the Company's long-term senior unsecured credit ratings. In a limited number of instances, counterparties also have the right to terminate their ISDA Master Agreements if the Company's ratings fall below a specified level, typically investment grade. As of March 31, 2024, derivatives in this category had a fair value of $0.1 million. The credit ratings of the Company and SBNA are currently considered investment grade. As of March 31, 2024, no additional collateral would be required if there were a further 1- or 2- notch downgrade by either S&P or Moody's.

As of March 31, 2024 and December 31, 2023, the aggregate fair value of all derivative contracts with credit risk contingent features (i.e., those containing collateral posting or termination provisions based on the Company's ratings) that were in a net liability position totaled $11.0 million and $11.1 million, respectively. The Company had $11.5 million and $15.3 million in cash and securities collateral posted to cover those positions as of March 31, 2024 and December 31, 2023, respectively.

Hedge Accounting

Management uses derivative instruments designated as hedges to mitigate the impact of interest rate and foreign exchange rate movements on the fair value of certain assets and liabilities and on highly probable forecasted cash flows. These instruments primarily include interest rate swaps that have underlying interest rates based on key benchmark indices. The nature and volume of the derivative instruments used to manage interest rate risk depend on the level and type of assets and liabilities on the balance sheet and the risk management strategies for the current and anticipated interest rate environment.

Interest rate swaps are generally used to convert fixed-rate assets and liabilities to variable rate assets and liabilities and vice versa. The Company utilizes interest rate swaps that have a high degree of correlation to the related financial instrument.

Fair Value Hedges

The Company enters into derivatives to hedge the risk of changes in fair value of a portion of its AFS debt securities portfolio. These derivatives are designated as fair value hedges at inception. The gains/(losses) from changes in the fair value of the hedging derivative and the offsetting gains/(losses) from changes in the fair value of the related underlying hedged items due to the hedged risk are reporting in the same line item in the Condensed Consolidated Statements of Operations as earnings from the hedged items. The cumulative fair value hedge basis adjustments included in the carrying amount of hedged assets is reversed through earnings in future periods as an adjustment to yield. The Company includes gains/(losses) on the hedging derivatives and the related hedged items in the assessment of hedge effectiveness. All of these swaps have been deemed highly effective fair value hedges. The last of the hedges is scheduled to expire in February 2030. The Company has entered into fair value hedges of portions of a closed portfolio of approximately $2.8 billion of AFS debt securities, using the portfolio layer method.

The carrying amount and fair value hedge adjustment of hedged assets at the dates indicated was:

Carrying Amount of Hedged AssetsAmount of Fair Value Hedge Adjustment Included in the Carrying Amount
March 31, 2024December 31, 2023March 31, 2024December 31, 2023
Debt securities AFS (Note 2)$2,243,603$2,463,991$81,397$36,009

Cash Flow Hedges

The Company has outstanding interest rate swap agreements designed to hedge a portion of the Company’s floating-rate assets and liabilities and forecasted issuances of borrowed funds. The Company also has foreign exchange contracts designed to hedge certain contractual payments in foreign currencies.

All of these derivatives have been deemed highly effective cash flow hedges. The gain or loss on the derivative instrument is reported as a component of AOCI and reclassified into earnings in the same period or periods during which the hedged transaction affects earnings and is presented in the same Condensed Consolidated Statements of Operations line item as the earnings effect of the hedged item.

The last of the hedges is scheduled to expire in December 2028. The Company includes all components of each derivative's gain or loss in the assessment of hedge effectiveness. As of March 31, 2024, the Company estimated that approximately $83.7 million of unrealized losses included in AOCI would be reclassified to earnings during the subsequent twelve months as the future cash flows occur.

Derivatives Designated in Hedge Relationships – Notional and Fair Values

Derivatives designated as accounting hedges included the following as of the dates indicated:

(dollars in thousands)NotionalAmountAssetLiabilityWeighted Average Receive RateWeighted Average PayRateWeighted Average Life(Years)
Fair value hedges:
Cross-currency swaps$18,766$170$2,4755.91%9.90%3.58
Interest rate swaps6,475,00066,761—2.75%3.48%2.77
Cash flow hedges:
Pay fixed - receive variable interest rate swaps$5,559,350$60,926$—3.24%3.81%2.52
Pay variable - receive fixed interest rate swaps11,075,0004,245333,5231.96%1.84%1.21
Foreign exchange20,000—226—%—%0.08
Total$23,148,116$132,102$336,2242.49%2.78%1.96
Fair value hedges:
Cross-currency swaps$18,766$192$2,2355.91%9.90%3.83
Interest rate swaps6,650,00038,7127,7162.02%3.46%3.01
Cash flow hedges:
Pay fixed — receive variable interest rate swaps$3,422,700$22,935$1205.38%3.82%2.53
Pay variable - receive fixed interest rate swaps11,925,00013,575362,0181.83%1.64%1.30
Interest rate floor250,000———%—%0.04
Total$22,266,466$75,414$372,0892.41%2.51%1.99

Other Derivative Activities

The Company also enters into derivatives that are not designated as accounting hedges under GAAP. Although these derivatives are used to hedge risk and are considered economic hedges, they are not designated as accounting hedges because the contracts they are hedging are often carried at fair value on the balance sheet, resulting in generally symmetrical accounting treatment for the hedging instrument and the hedged item.

Customer-related derivatives

The Company offers derivatives to its customers in connection with their risk management requirements related to foreign exchange and lending arrangements. These derivatives primarily consist of interest rate swaps, caps, floors, and foreign exchange contracts. Risk exposure from customer positions is managed through offsetting transactions with other dealers, including Santander. Refer to Note 17 for related party transactions.

Broker dealer activities

The Company uses exchange-traded options and futures, credit default swaps, and forward-settling securities trades as part of its trading business, as well as to actively manage risk exposures that arise from its trading in cash instruments.

Structured financing activities

In certain circumstances, the Company is required to hedge its interest rate risk on revolving credit and term borrowings related to its secured structured financings. The Company uses interest rate caps to satisfy these requirements and enters into offsetting option contracts.

Foreign exchange activities

The Company uses foreign exchange contracts to manage the foreign exchange risk associated with certain foreign currency-denominated assets and liabilities. Foreign exchange contracts, which include spot and forward contracts as well as cross-currency swaps, represent agreements to exchange the currency of one country for the currency of another country at an agreed-upon price on an agreed-upon settlement date and may or may not be physically settled depending on the Company’s needs. Exposure to gains and losses on these contracts increase or decrease over their respective lives as currency exchange and interest rates fluctuate.

Mortgage Banking Derivatives

The Company typically retains the servicing rights related to residential mortgage loans that are sold. Most of the Company`s residential MSRs are accounted for at fair value. As deemed appropriate, the Company economically hedges MSRs using interest rate swaps and forward contracts to purchase MBS.

Other derivative activities

Other derivative instruments primarily include forward contracts related to certain investment securities sales, loan sales, an OIS, and a total return swap on Visa, Inc. Class B common shares.

Derivatives Not Designated in Hedge Relationships – Notional and Fair Values

Other derivative activities included the following as of the dates indicated:

NotionalAsset derivativesFair valueLiability derivativesFair value
(in thousands)March 31, 2024December 31, 2023March 31, 2024December 31, 2023March 31, 2024December 31, 2023
Mortgage banking derivatives:
Total mortgage banking risk management662,000662,00016,45414,63435,42931,304
Customer-related derivatives:
Swaps receive fixed14,931,63415,017,9982,90326,731793,390687,505
Swaps pay fixed14,984,93615,005,503812,882708,6423,87626,366
Other7,942,3428,691,97858,42593,43956,82491,602
Total customer-related derivatives37,858,91238,715,479874,210828,812854,090805,473
Other derivative activities:
Foreign exchange contracts10,244,95411,518,59450,79354,72250,38162,842
Interest rate swap agreements1002,400,1007——2
Interest rate cap agreements1,814,4272,313,67267,73276,019——
Options for interest rate cap agreements1,814,4272,313,672——67,73276,019
Other54,709,92048,543,53751,21642,65771,136126,968
Total$107,104,740$106,467,054$1,060,412$1,016,844$1,078,768$1,102,608

Gains (Losses) on All Derivatives

The following Condensed Consolidated Statements of Operations line items were impacted by the Company’s derivative activities for the periods indicated:

(in thousands)Three months ended March 31,
Line Item20242023
Fair value hedges:
Cross-currency swapsNet interest income$(190)$(830)
Interest rate swapsNet interest income12,8885,400
Derivative Activity (1)
Cash flow hedges:
Pay fixed-receive variable interest rate swapsInterest expense on borrowings12,926(3,468)
Pay variable receive-fixed interest rate swapInterest income on loans(95,381)(101,917)
Interest rate floorsInterest income on loans(46)(436)
Other derivative activities:
Mortgage banking derivativesNon Interest income(4,210)2,383
Customer-related derivativesNon interest income10,37717,057
Foreign exchangeNon interest income(6,306)(10,281)
Interest rate swaps, caps, and optionsNon interest income24,522(694)
OtherNon interest income25,348(57,558)

(1) Gains are disclosed as positive numbers while losses are shown as a negative number regardless of the line item being affected.

The net amount of change recognized in OCI for cash flow hedge derivatives were gains of $51.3 million, and $85.9 million, net of tax, for the three months ended March 31, 2024, and 2023, respectively.

The net amount of changes reclassified from OCI into earnings for cash flow hedge derivatives were losses ofzero, and $3.1 million, net of tax, for the three months ended March 31, 2024, and 2023, respectively.

Disclosures about Offsetting Assets and Liabilities

The Company enters into legally enforceable master netting agreements which reduce risk by permitting netting of transactions with the same counterparty on the occurrence of certain events. A master netting agreement allows two counterparties the ability to net-settle amounts under all contracts, including any related collateral posted, through a single payment and in a single currency. The right to offset and certain terms regarding the collateral process, such as valuation, credit events and settlement, are contained in the applicable master agreement. The Company's financial instruments, including resell and repurchase agreements, securities lending arrangements, derivatives, and cash collateral, may be eligible for offset on its Condensed Consolidated Balance Sheets.

The Company has elected to present derivative balances on a gross basis even if the derivative is subject to a legally enforceable nettable ISDA Master Agreement for all trades executed after April 1, 2013. Collateral that is received or pledged for these transactions is disclosed within the “Gross Amounts Not Offset in the Condensed Consolidated Balance Sheets” section of the tables below.

Information about financial assets and liabilities that are eligible for offset on the Condensed Consolidated Balance Sheets was as follows for the dates indicated:

Offsetting of Financial Assets
Gross Amounts Not Offset in the Condensed Consolidated Balance Sheets
(in thousands)Gross Amounts of Recognized AssetsGross Amounts Offset in the Condensed Consolidated Balance SheetsNet Amounts of Assets Presented in the Condensed Consolidated Balance SheetsCollateral Received (2)Net Amount
Fair value hedges$66,931$—$66,931$(32,121)$34,810
Cash flow hedges65,171—65,171(62,168)3,003
Other derivative activities (1)1,060,412(32,183)1,028,229(290,159)738,070
Total Derivative Assets$1,192,514$(32,183)$1,160,331$(384,448)$775,883
Fair value hedges$38,904$—$38,904$(11,300)$27,604
Cash flow hedges36,510—36,510(22,935)13,575
Other derivative activities (1)1,016,844(2,064)1,014,780(170,835)843,945
Total Derivative Assets$1,092,258$(2,064)$1,090,194$(205,070)$885,124

(1)Includes customer-related and other derivatives.

(2)Collateral received includes cash, cash equivalents, and other financial instruments. Cash collateral received is reported in Other liabilities, as applicable, in the Condensed Consolidated Balance Sheets. Financial instruments that are pledged to the Company are not reflected in the accompanying Condensed Consolidated Balance Sheets since the Company does not control or have the ability to re-hypothecate these instruments.

Offsetting of Financial Liabilities
Gross Amounts Not Offset in the Condensed Consolidated Balance Sheets
(in thousands)Gross Amounts of Recognized LiabilitiesGross Amounts Offset in the Condensed Consolidated Balance SheetsNet Amounts of Liabilities Presented in the Condensed Consolidated Balance SheetsCollateral Pledged (2)Net Amount
Fair value hedges$2,475$—$2,475$(1,171)$1,304
Cash flow hedges333,749—333,749(139,635)194,114
Other derivative activities (1)1,078,768(32,133)1,046,635(94,057)952,578
Total Derivative Liabilities$1,414,992$(32,133)$1,382,859$(234,863)$1,147,996
Fair value hedges$9,951$—$9,951(1,064)$8,887
Cash flow hedges362,138—362,138$(140,968)221,170
Other derivative activities (1)1,102,608(2,014)1,100,594(129,722)970,872
Total Derivative Liabilities$1,474,697$(2,014)$1,472,683$(271,754)$1,200,929

(1)Includes customer-related and other derivatives.

(2)Cash collateral pledged and financial instruments pledged is reported in Other assets in the Condensed Consolidated Balance Sheets. In certain instances, the Company is over-collateralized since the actual amount of collateral pledged exceeds the associated financial liability. As a result, the actual amount of collateral pledged that is reported in Other assets may be greater than the amount shown in the table above.

NOTE 13. FAIR VALUE

The Company estimates the fair value of certain assets and liabilities for both measurement and disclosure purposes. The fair value hierarchy categorizes the underlying assumptions and inputs to valuation techniques that are used to measure fair value into three levels as follows:

Level 1 inputs are quoted prices in active markets for identical assets or liabilities that can be accessed as of the measurement date. Active markets are those in which transactions for the asset or liability occur in sufficient frequency and volume to provide pricing information on an ongoing basis.

Level 2 inputs are those other than quoted prices included in Level 1 that are observable for the assets or liabilities, either directly or indirectly. These include quoted prices for similar assets or liabilities in active markets and quoted prices for identical or similar assets or liabilities in markets that are not active.

Level 3 inputs are those that are unobservable or not readily observable for the asset or liability and are used to measure fair value to the extent relevant observable inputs are not available.

Assets and liabilities measured at fair value, by their nature, result in a higher degree of financial statement volatility. See Note 1 for a broad discussion of fair value measurement techniques. When available, the Company uses quoted market prices or matrix pricing in active markets to determine fair value and classifies such items as Level 1 or Level 2 assets or liabilities. If quoted market prices in active markets are not available, fair value is determined using third-party broker quotes and/or DCF models incorporating various assumptions including interest rates, prepayment speeds and credit losses. Assets and liabilities valued using broker quotes and/or DCF models are classified as either Level 2 or Level 3, depending on the lowest level classification of an input that is considered significant to the overall valuation.

The Company values assets and liabilities based on the principal market in which each would be sold (in the case of assets) or transferred (in the case of liabilities). The principal market is the forum with the greatest volume and level of activity. In the absence of a principal market, the valuation is based on the most advantageous market. In the absence of observable market transactions, the Company considers liquidity valuation adjustments to reflect the uncertainty in pricing the instruments.

The fair value of a financial asset is measured on a stand-alone basis and cannot be measured as a group, with the exception of certain financial instruments held and managed on a net portfolio basis. In measuring the fair value of a nonfinancial asset, the Company assumes the highest and best use of the asset by a market participant, not just the intended use, to maximize the value of the asset. The Company also considers whether any credit valuation adjustments are necessary based on the counterparty's credit quality. Any models used to determine fair values or validate dealer quotes based on the descriptions below are subject to review and testing as part of the Company's model validation and internal control testing processes.

The Company's Market Risk Department approves the methodologies used in the estimations of fair value, including the Company's Level 3 assets and liabilities. Price validation procedures are performed, and the results are reviewed for Level 3 assets and liabilities by the Market Risk Department. Price validation procedures performed for these assets and liabilities can include comparing current prices to historical pricing trends by collateral type and vintage, comparing prices by product type to indicative pricing grids published by market makers, and obtaining corroborating dealer prices for significant securities.

The Company reviews the assumptions utilized to determine fair value on a quarterly basis. Any changes in methodologies or significant inputs used in determining fair values are further reviewed to determine if a change in fair value level hierarchy has occurred. At December 31, 2023, the beneficial interest in the Structured LLC was determined to be Level 2 based on observed market execution. As a result of moving further from the purchase date and observed market execution, the Company is relying on a DCF method going forward for valuation. As a result, the $1.1 billion beneficial interest in the Structured LLC has transferred from Level 2 to Level 3.

Assets and Liabilities Measured at Fair Value on a Recurring Basis

The following tables present the assets and liabilities that are measured at fair value on a recurring basis by major product category and fair value hierarchy as of the dates indicated:

(in thousands)Level 1Level 2Level 3Balance at March 31, 2024Level 1Level 2Level 3Balance at December 31, 2023
Financial assets:
U.S. Treasury securities$226,359$—$—$226,359$25,409$—$—$25,409
Corporate debt—2,130—2,130—31,590—31,590
ABS—549,739—549,739—510,663—510,663
Beneficial interest in Structured LLC——1,082,3491,082,349—1,122,510—1,122,510
MBS—5,230,937—5,230,937—5,349,365—5,349,365
Investment in debt securities AFS (2)$226,359$5,782,806$1,082,349$7,091,514$25,409$7,014,128$—$7,039,537
Trading securities1,593,2497,404,2156,1489,003,6121,637,9086,329,0319367,967,875
Federal funds sold and securities purchased under resale agreements or similar arrangements—604,292—604,292—2,112,292—2,112,292
RICs HFI (3)——12,49412,494——13,88813,888
LHFS (1)(4)—535,373—535,373—19,464—19,464
MSRs——95,77695,776——94,26694,266
Other assets - derivatives (2)5861,159,713321,160,3314,8071,085,333541,090,194
Total financial assets (5)$1,820,194$15,486,399$1,196,799$18,503,392$1,668,124$16,560,248$109,144$18,337,516
Financial liabilities:
Federal funds purchased and securities loaned or sold under repurchase agreements$—$362,103$—$362,103$—$595,414$—$595,414
Trading liabilities2,665,439295,178—2,960,6172,371,823327,2933842,699,500
Other liabilities - derivatives (2)1341,382,3603651,382,8595,9141,466,1196501,472,683
Total financial liabilities$2,665,573$2,039,641$365$4,705,579$2,377,737$2,388,826$1,034$4,767,597

(1) LHFS disclosed on the Condensed Consolidated Balance Sheets also includes LHFS that are held at the lower of cost or fair value and are not presented within this table.

(2) Refer to Note 2 for the fair value of investment securities and to Note 12 for the fair values of derivative assets and liabilities on a further disaggregated basis.

(3) RICs collateralized by vehicle titles at SC and RV/marine loans at SBNA.

(4) Residential mortgage loans and commercial mortgage loans.

(5) Approximately $1.2 billion of these financial assets were measured using model-based techniques, or Level 3 inputs, and represented approximately 6.5% of total assets measured at fair value on a recurring basis and approximately 0.7% of total consolidated assets.

Valuation Processes and Techniques - Recurring Fair Value Assets and Liabilities

The following is a description of the valuation techniques used for instruments measured at fair value on a recurring basis:

Investments in debt securities AFS

Investments in debt securities AFS are accounted for at fair value. The Company utilizes a third-party pricing service to value its investment securities portfolios on a global basis. Its primary pricing service has consistently proved to be a high quality third-party pricing provider. For those investments not valued by pricing vendors, other trusted market sources are utilized. The Company monitors and validates the reliability of vendor pricing on an ongoing basis, which can include pricing methodology reviews, performing detailed reviews of the assumptions and inputs used by the vendor to price individual securities, and price validation testing. Price validation testing is performed independently of the risk-taking function and can include corroborating the prices received from third-party vendors with prices from another third-party source, reviewing valuations of comparable instruments, comparison to internal valuations, or by reference to recent sales of similar securities.

The classification of securities within the fair value hierarchy is based upon the activity level in the market for the security type and the observability of the inputs used to determine their fair values. Actively traded quoted market prices for debt securities AFS, such as government agency securities, corporate debt, state and municipal securities, and MBS, are not readily available. The Company's principal markets for its investment securities are the secondary institutional markets with an exit price that is predominantly reflective of bid-level pricing in these markets. These investment securities are priced by third-party pricing vendors. The third-party vendors use a variety of methods when pricing these securities that incorporate relevant observable market data to arrive at an estimate of what a buyer in the marketplace would pay for a security under current market conditions. These investment securities are, therefore, considered Level 2.

Certain ABS are valued using DCF models. The DCF models are obtained from a third-party pricing vendor which uses observable market data and therefore are classified as Level 2.

The Company's beneficial interest in the Structured LLC was acquired in December 2023, and is valued using an internally-developed DCF model and is classified as Level 3 at March 31, 2024. Significant assumptions used in evaluation include, discount rate, loss severity rate, and extension of loans. Significant changes in any of these inputs could result in a higher or lower fair value measurement.

No quoted prices exist for Securities Financing Activities, so fair value is determined using a DCF technique. Cash flows are estimated based on the terms of the contract. These cash flows are discounted using interest rates appropriate to the maturity of the instrument as well as the nature of the underlying collateral. Securities Financing Activities are classified as Level 2.

LHFI

For certain RICs reported in LHFI, net, the Company has elected the FVO. The estimated fair value of all RICs HFI is estimated using a DCF model and is classified as Level 3.

LHFS

For certain LHFS portfolios, the Company has elected the FVO and the portfolios are measured at fair value on a recurring basis. These loans consisted primarily of loans attributed to CIB whole loan aggregation and bridge lending programs. The fair value of these loans was based on estimated market rates for similar loans and certain forward sale agreements and the loans are considered Level 2. See further discussion below in the section captioned "FVO for Financial Assets and Financial Liabilities."

MSRs

The Company maintains an MSR asset accounted for at fair value for sold residential real estate loans serviced for others. At March 31, 2024 and December 31, 2023, the balance of these loans serviced for others was $8.1 billion and $8.3 billion, respectively. Changes in fair value of the MSR are recorded through Miscellaneous income, net on the Condensed Consolidated Statements of Operations.

The Company has elected to measure its residential MSRs at fair value to be consistent with the risk management strategy to hedge changes in the fair value of these assets. The fair value of residential MSRs is estimated by using a cash flow valuation model which calculates the present value of estimated future net servicing cash flows, taking into consideration actual and expected mortgage loan prepayment rates, discount rates (reflective of a market participant’s return on an investment for similar assets), servicing costs, and other economic factors which are determined based on current market conditions. Historically, servicing costs and discount rates have been less volatile than prepayment rates, which are directly correlated with changes in market interest rates. Increases in prepayment rates, discount rates and servicing costs result in lower valuations of MSRs. Decreases in the anticipated earnings rate on escrow and similar balances result in lower valuations of MSRs. Assumptions incorporated into the residential MSR valuation model reflect management's best estimate of factors that a market participant would use in valuing the residential MSRs, as well as future expectations. Although sales of residential MSRs do occur, residential MSRs do not trade in an active market with readily observable prices. As deemed appropriate, the Company economically hedges MSRs using interest rate swaps and forward contracts to purchase MBS. See further discussion on these derivative activities in Note 12 to these Condensed Consolidated Financial Statements.

As a benchmark for the reasonableness of the residential MSRs' fair value, opinions of value from brokers are obtained. Brokers provide a range of values based upon their own DCF calculations of our portfolio that reflect conditions in the secondary market and any recently executed servicing transactions. Management compares the internally-developed residential MSR values to the ranges of values received from brokers. If the residential MSRs fair value falls outside of the brokers' ranges, management will assess whether a valuation adjustment is warranted. The residential MSRs value is considered to represent a reasonable estimate of fair value. MSR’s are classified as Level 3.

Gains and losses on MSRs are recognized on the Condensed Consolidated Statements of Operations through Miscellaneous income, net.

Significant assumptions used in the valuation of residential MSRs include CPRs and the discount rate. Other important valuation assumptions include market-based servicing costs and the anticipated earnings on escrow and similar balances held by the Company in the normal course of mortgage servicing activities. Below is a sensitivity analysis of the most significant inputs utilized by the Company in the evaluation of residential MSRs:

A 10% and 20% increase in the CPR speed would decrease the fair value of the residential servicing asset by $2.8 million and $5.4 million, respectively, at March 31, 2024.

A 10% and 20% increase in the discount rate would decrease the fair value of the residential servicing asset by $3.6 million and $7.0 million, respectively, at March 31, 2024.

Significant increases/(decreases) in any of those inputs in isolation would result in significantly (lower)/higher fair value measurements, respectively. These sensitivity calculations are hypothetical and should not be considered to be predictive of future performance. Changes in fair value based on adverse changes in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. Also, the effect of an adverse variation in a particular assumption on the fair value of the MSRs is calculated without changing any other assumption, while in reality changes in one factor may result in changes in another, which may either magnify or counteract the effect of the change. Prepayment estimates generally increase when market interest rates decline and decrease when market interest rates rise. Discount rates typically increase when market interest rates increase and/or credit and liquidity risks increase and decrease when market interest rates decline and/or credit and liquidity conditions improve.

Derivatives

The valuation of these instruments is determined using commonly accepted valuation techniques, including DCF analysis on the expected cash flows of each derivative. This analysis reflects the contractual terms of the derivatives, including the period to maturity, and uses observable and unobservable market-based inputs. The fair value represents the estimated amount the Company would receive or pay to terminate the contract or agreement, taking into account current interest rates, foreign exchange rates, equity prices and, when appropriate, the current creditworthiness of the counterparties.

The Company incorporates credit valuation adjustments in the fair value measurement of its derivatives to reflect the counterparty's nonperformance risk, except for those derivative contracts with associated credit support annexes which provide credit enhancements, such as collateral postings and guarantees. The Company has determined that the majority of the inputs used to value its derivatives fall within Level 2 of the fair value hierarchy. Certain of the Company's derivatives utilize Level 3 inputs, which are primarily related to total return settlement derivative contracts.

The DCF model is utilized to determine the fair value of the total return settlement derivative contracts. The significant unobservable inputs for total return settlement derivative contracts used in the fair value measurement of the Company's liabilities are discount percentages, which are based on comparable financial instruments. See Note 12 to these Condensed Consolidated Financial Statements for a discussion of derivatives activity.

Trading liabilities

The sales and trading of financial instruments are recorded on the trade date. Trading liabilities includes amounts payable for securities transactions that have not reached their contractual settlement date. Financial instruments owned and securities sold, not yet purchased, are carried at fair value.

Level 3 Rollforward for Assets and Liabilities Measured at Fair Value on a Recurring Basis

The tables below present the changes in Level 3 balances for those assets and liabilities measured at fair value on a recurring basis for the periods indicated.

Three months ended March 31, 2024 · Three months ended March 31, 2023
(in thousands)Beneficial interest in Structured, LLCRICs HFIMSRsDerivatives, netOtherTotalRICs HFIMSRsDerivatives, netOtherTotal
Balances, beginning of period$—$13,888$94,266$(596)$552$108,110$20,924$107,383$(2,210)$139$126,236
Gain / (losses) in OCI(23,469)————(23,469)—————
Gains/(losses) in earnings——3,848263(9)4,102—(2,539)(169)(2)(2,710)
Additions/Issuances————465465—————
Transfer from Level 21,122,510———5,5761,128,086———2,2192,219
Settlements (1)(16,692)(1,394)(2,338)—(436)(20,860)(2,100)(2,534)——(4,634)
Balances, end of period$1,082,349$12,494$95,776$(333)$6,148$1,196,434$18,824$102,310$(2,379)$2,356$121,111
Changes in unrealized gains (losses) included in earnings related to balances still held at end of period$—$—$3,848$263$(9)$4,102$—$(2,539)$(169)$(2)$(2,710)

(1)Settlements include charge-offs, prepayments, paydowns and maturities.

Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis

The Company may be required to measure certain assets and liabilities at fair value on a nonrecurring basis in accordance with GAAP from time to time. These adjustments to fair value usually result from application of lower-of-cost-or-fair value accounting or certain impairment measures. Assets measured at fair value on a nonrecurring basis that were still held on the balance sheet were as follows at the dates indicated:

(in thousands)Level 1Level 2Level 3Balance at March 31, 2024Level 1Level 2Level 3Balance at December 31, 2023
Impaired commercial LHFI$—$137,370$96,774$234,144$—$230,443$41,432$271,875
Foreclosed assets—20,922—20,922—24,588—24,588
Vehicle inventory—356,793—356,793—311,321—311,321
LHFS——60,97860,978——140,655140,655
Auto loans impaired due to bankruptcy—139,709—139,709—154,684—154,684

Valuation Processes and Techniques - Nonrecurring Fair Value Assets and Liabilities

Impaired commercial LHFI in the table above represents the recorded investment of impaired commercial loans for which the Company measures impairment during the period based on the fair value of the underlying collateral supporting the loan. Written offers to purchase a specific impaired loan are considered observable market inputs, which are considered Level 1 inputs. Appraisals are obtained to support the fair value of the collateral and incorporate measures such as recent sales prices for comparable properties and are considered Level 2 inputs. Loans for which the value of the underlying collateral is determined using a combination of real estate appraisals, field examinations and internal calculations are classified as Level 3. The inputs in the internal calculations may include the loan balance, estimation of the collectability of the underlying receivables held by the customer used as collateral, sale and liquidation value of the inventory held by the customer used as collateral and historical loss-given-default parameters. In cases in which the carrying value exceeds the fair value of the collateral less cost to sell, an impairment charge is recognized.

Foreclosed assets represent the recorded investment in assets taken during the period presented in foreclosure of defaulted loans and are primarily comprised of commercial and residential real properties and generally measured at fair value less costs to sell. The fair value of the real property is generally determined using appraisals or other indications of market value based on recent comparable sales of similar properties or assumptions generally observable in the marketplace.

The Company estimates the fair value of its vehicles, which are obtained either through repossession or lease termination, using historical auction rates and current market values of used cars.

The Company had LHFS portfolios of $61.0 million and $140.7 million at March 31, 2024 and December 31, 2023, respectively, that are measured at fair value on a nonrecurring basis primarily consisting of commercial loans and RICs. The estimated fair value of these LHFS is calculated based on a combination of estimated market rates for similar loans with similar credit risks and a DCF analysis in which the Company uses significant unobservable inputs on key assumptions, including historical default rates and adjustments to reflect voluntary prepayments, prepayment rates, discount rates reflective of the cost of funding, and credit loss expectations.

For loans that are considered collateral-dependent, such as certain bankruptcy loans, impairment is measured based on the fair value of the collateral less its estimated cost to sell. For the underlying collateral, the estimated fair value is obtained using historical auction rates and current market levels of the collateral securing the loans.

The estimated fair value of goodwill is valued using unobservable inputs and is classified as Level 3. Goodwill is written down to fair value when, as a result of an annual or interim goodwill impairment test, an impairment is identified and recognized. Fair value is calculated using widely-accepted valuation techniques, such as the guideline public company market approach (earnings and price-to-tangible book value multiples of comparable public companies) and the income approach (the DCF method). The Company uses a combination of these accepted methodologies to determine the fair valuation of reporting units. Several factors are taken into account, including actual operating results, future business plans, economic projections, and market data. On a quarterly basis, the Company assesses whether or not impairment indicators are present. For information on the Company's goodwill impairment test and the results of the most recent goodwill impairment test, see Note 5 for a description of the Company's goodwill valuation methodology.

Fair Value Adjustments

The following table presents the increases and decreases in value of certain assets that are measured at fair value on a nonrecurring basis for which a fair value adjustment has been included in the Condensed Consolidated Statements of Operations relating to assets held at period-end:

Three months ended March 31,
(in thousands)Statement of Operations Location20242023
Impaired LHFICredit loss expense / (benefit)$(3,505)$(3,250)
Foreclosed assetsMiscellaneous income, net (1)(3,964)(8)
LHFSMiscellaneous income, net (1)—(3,769)
Auto loans impaired due to bankruptcyCredit loss expense / (benefit)11,957(3,371)

(1) Gains are disclosed as positive numbers while losses are shown as a negative number regardless of the line item being affected.

Level 3 Inputs - Significant Recurring and Nonrecurring Fair Value Assets and Liabilities

The following table presents quantitative information about the significant unobservable inputs within significant Level 3 recurring and nonrecurring assets and liabilities at the dates indicated:

(dollars in thousands)Fair Value at March 31, 2024 (3)Valuation TechniqueUnobservable InputsRange (Weighted Average)
Financial Assets:
Beneficial interest in Structured LLC$1,082,349DCFDiscount rate (1)11.50%
Loss severity rate0.00% -100.00%
Extension of Loan · 0 to 60 months
MSRs$95,776DCFCPR (2)0.00% - 100.00% (7.48%)
Discount rate (1)9.81%

(1) Average discount rate from collateral stratified by loan type and note rate. Weighted average amount was developed by weighting the associated relative UPB.

(2) Average CPR projected from collateral stratified by loan type and note rate. Weighted average amount was developed by weighting the associated relative UPB.

(3) Excluded insignificant Level 3 assets and liabilities.

(dollars in thousands)Fair Value at December 31, 2023 (3)Valuation TechniqueUnobservable InputsRange (Weighted Average)
MSRs$94,266DCFCPR (2)0.00% - 100.00% (7.53%)
Discount rate (3)9.81%

(1), (2), (3) - See corresponding footnotes to the March 31, 2024 Level 3 significant inputs table above.

Fair Value of Financial Instruments

The carrying amounts and estimated fair values, as well as the level within the fair value hierarchy, of the Company's financial instruments are as follows as of the dates indicated:

March 31, 2024December 31, 2023
(in thousands)Carrying ValueFair ValueLevel 1Level 2Level 3Carrying ValueFair ValueLevel 1Level 2Level 3
Financial assets:
Cash and cash equivalents$14,413,097$14,413,097$14,413,097$—$—$13,118,428$13,118,428$13,118,428$—$—
Federal funds sold and securities purchased under resale agreements or similar arrangements9,465,8079,463,021—9,463,021—10,238,71410,234,487—10,234,487—
Investments in debt securities AFS7,091,5137,091,514226,3595,782,8061,082,3497,039,5377,039,53725,4097,014,128—
Investments in debt securities HTM8,969,0647,410,927—7,410,927—9,039,7047,562,523—7,562,523—
Trading securities and other investments (2)9,003,6129,003,6121,593,2497,404,2156,1487,967,8757,967,8741,637,9086,329,030936
LHFI, net84,937,66486,999,045—137,37086,861,67586,115,15689,544,115—230,44389,313,672
LHFS596,351596,351—535,37360,978160,118160,119—19,464140,655
Restricted cash5,365,9635,365,9635,365,963——5,549,7015,549,7015,549,701——
MSRs95,77695,776——95,77694,26694,266——94,266
Derivatives1,160,3311,160,3315861,159,713321,090,1941,090,1944,8071,085,33354
Financial liabilities:
Deposits (1)20,763,16020,834,335—20,834,335—19,947,86820,040,000—20,040,000—
Federal funds purchased and securities loaned or sold under repurchase agreements16,164,45116,168,676—16,168,676—16,290,78616,289,980—16,289,980—
Trading liabilities2,960,6172,960,6172,665,439295,178—2,699,5002,699,5002,371,823327,293384
Borrowings and other debt obligations43,911,34743,952,206—37,642,8516,309,35544,144,05144,107,856—36,998,4327,109,424
Derivatives1,382,8591,382,8591341,382,3603651,472,6831,472,6835,9141,466,119650

(1) This line item excludes deposit liabilities with no defined or contractual maturities in accordance with ASU 2016-01.

(2) This line item includes CDs with a maturity greater than 90 days and investments in trading securities.

Valuation Processes and Techniques - Financial Instruments

The preceding tables present disclosures about the fair value of the Company's financial instruments. Those fair values for certain instruments are presented based upon subjective estimates of relevant market conditions at a specific point in time and information about each financial instrument. In cases in which quoted market prices are not available, fair values are based on estimates using present value or other valuation techniques. These techniques involve uncertainties resulting in variability in estimates affected by changes in assumptions and risks of the financial instruments at a certain point in time. Therefore, the derived fair value estimates presented above for certain instruments cannot be substantiated by comparison to independent markets. In addition, the fair values do not reflect any premium or discount that could result from offering for sale at one time an entity’s entire holding of a particular financial instrument, nor do they reflect potential taxes and the expenses that would be incurred in an actual sale or settlement. Accordingly, the aggregate fair value amounts presented above do not represent the underlying value of the Company.

The following methods and assumptions were used to estimate the fair value of each class of financial instruments not measured at fair value on the Condensed Consolidated Balance Sheets:

Cash, cash equivalents and restricted cash

Cash and cash equivalents include cash and due from depository institutions, interest-bearing deposits in other banks, federal funds sold, and securities purchased under agreements to resell. The related fair value measurements have been classified as Level 1, since their carrying value approximates fair value due to the short-term nature of the asset.

Restricted cash is related to cash restricted for investment purposes, cash posted for collateral purposes, cash advanced for loan purchases, and lockbox collections. Cash and cash equivalents, including restricted cash, have maturities of three months or less and, accordingly, the carrying amount of these instruments is deemed to be a reasonable estimate of fair value.

No quoted prices exist for Securities Financing Activities, so fair value is determined using a DCF technique. Cash flows are estimated based on the terms of the contract. These cash flows are discounted using interest rates appropriate to the maturity of the instrument as well as the nature of the underlying collateral. Securities Financing Activities are classified as Level 2. At March 31, 2024, the fair value of the underlying collateral was $61.9 billion before netting of $45.6 billion, all of which was sold or re-pledged.

Investments in debt securities HTM

Investments in debt securities HTM are recorded at amortized cost and are priced by third-party pricing vendors. The third-party vendors use a variety of methods when pricing these securities that incorporate relevant observable market data to arrive at an estimate of what a buyer in the marketplace would pay for a security under current market conditions. These investment securities are, therefore, considered Level 2.

LHFI, net

The fair values of loans are estimated based on groupings of similar loans, including but not limited to stratification by type, interest rate, maturity, and borrower creditworthiness. Discounted future cash flow analyses are performed for these loans incorporating assumptions of current and projected voluntary prepayment speeds. Discount rates are determined using the Company's current origination rates on similar loans, adjusted for changes in current liquidity and credit spreads (if necessary). Because the current liquidity spreads are generally not observable in the market and the expected loss assumptions are based on the Company's experience, these are Level 3 valuations. Impaired loans are valued at fair value on a nonrecurring basis. See further discussion under the section captioned "Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis" above.

LHFS

The Company has LHFS portfolios that are accounted for at the lower of cost or market. Estimated fair value for these portfolios is generally based on prices obtained from agreements to sell the specific assets, if available, recent market transactions or prices expected to be obtained in the subsequent sales for similar assets.

Deposits

For deposits with no stated maturity, such as non-interest-bearing and interest-bearing demand deposit accounts, savings accounts, and certain money market accounts, the carrying value approximates fair values. The fair value of fixed-maturity deposits is estimated by discounting cash flows using currently offered rates for deposits of similar remaining maturities and have been classified as Level 2.

Borrowings and other debt obligations

Fair value is estimated by discounting cash flows using rates currently available to the Company for other borrowings with similar terms and remaining maturities. Certain other debt obligation instruments are valued using available market quotes for similar instruments, which contemplates issuer default risk. The related fair value measurements have generally been classified as Level 2. A certain portion of debt relating to revolving credit facilities is classified as Level 3. Management believes that the terms of these credit agreements approximate market terms for similar credit agreements and, therefore, they are considered to be Level 3.

FVO for Financial Assets and Financial Liabilities

RICs HFI

To reduce accounting and operational complexity, the Company elected the FVO for certain of its RICs HFI. These loans consisted primarily of NPLs acquired by the Company under optional clean-up calls from its non-consolidated Trusts.

LHFS

At March 31, 2024 and December 31, 2023, the Company had LHFS for which the FVO has been elected, primarily related to loans that are attributed to CIB whole loan aggregation and bridge lending programs. Electing the FVO allows the Company to record loans in these programs at fair market value. The Company may enter into hedges on these LHFS portfolios, These hedges are reported at fair value; as a result, the loans and associated hedges are carried at fair value, reducing earnings volatility.

The Company has elected the FVO for certain of its Securities Financing Activities, primarily to align the accounting with the derivatives that are used to economically hedge changes in fair value of the assets and liabilities. Changes in fair value for Securities Financing Activities under an FVO are recording in non-interest income.

The following table summarizes the differences between the fair value and the principal balance of financial instruments measured at fair value on a recurring basis as of the dates indicated:

March 31, 2024December 31, 2023
(in thousands)Fair ValuePrincipal BalanceDifferenceFair ValuePrincipal BalanceDifference
LHFS(1)$535,373$533,682$1,691$19,464$19,389$75
RICs HFI$12,494$12,494$—$13,888$13,888$—
Nonaccrual loans9595—7474—
Securities Financing Activities
Federal funds sold and securities purchased under resale agreements or similar arrangements604,292603,837455$2,112,292$2,111,293$999
Federal funds purchased and securities loaned or sold under repurchase agreements362,103362,02083595,414595,142272

(1) LHFS disclosed on the Condensed Consolidated Balance Sheets also includes $61.0 million and $140.7 million of LHFS at March 31, 2024 and December 31, 2023, respectively, that are held at the lower of cost or fair value that are not presented within this table. There were no nonaccrual loans related to the LHFS measured using the FVO.

NOTE 14. NON-INTEREST INCOME AND OTHER EXPENSES

The following table presents the details of the Company's non-interest income for the following periods:

Three months ended March 31,
(in thousands)20242023
Non-interest income:
Consumer and commercial fees$84,217$90,329
Lease income593,447628,424
Capital market revenue115,97037,082
Miscellaneous income, net
Mortgage banking income, net13,7504,184
BOLI18,19415,570
Net gain on sale of operating leases22,75922,383
Asset and wealth management fees80,60361,133
(Loss) / gain on non-mortgage loans(740)(4,701)
Other miscellaneous income, net(55,635)8,903
Net gain / (loss) on sale of investment securities65,16636,960
Total Non-interest income$937,731$900,267

Disaggregation of Revenue from Contracts with Customers

The following table presents the Company's non-interest income disaggregated by revenue source:

Three months ended March 31,
(in thousands)20242023
Non-interest income:
In-scope of revenue from contracts with customers:
Depository services (1)$31,048$31,695
Commission and trailer fees (2)77,06357,626
Interchange income, net (2)19,11617,525
Underwriting service fees (2)73,49227,961
Asset and wealth management fees (2)47,82130,105
Other revenue from contracts with customers (2)2,12211,948
Total in-scope of revenue from contracts with customers250,662176,860
Out-of-scope of revenue from contracts with customers:
Consumer and commercial fees (3)34,95241,626
Lease income593,447628,424
Other miscellaneous income, net (3)(6,496)16,397
Net gain / (loss) on sale of investment securities65,16636,960
Total out-of-scope of revenue from contracts with customers687,069723,407
Total non-interest income$937,731$900,267

(1) Primarily recorded in the Company's Consolidated Statements of Operations within Consumer and commercial fees.

(2) Primarily recorded in the Company's Consolidated Statements of Operations within Miscellaneous income, net.

(3) The balance presented excludes certain revenue streams that are considered in-scope and presented above.

NOTE 14. NON-INTEREST INCOME AND OTHER EXPENSES (continued)

Other Expenses

The following table presents the Company's other expenses for the following periods:

Three months ended March 31,
(in thousands)20242023
Other expenses:
Amortization of intangibles$9,581$10,446
Deposit insurance premiums and other expenses16,60418,757
Other administrative expenses94,97586,578
Other miscellaneous expenses17,3855,198
Total Other expenses$138,545$120,979

NOTE 15. INCOME TAXES

Income tax expense of $7.8 million and $28.2 million was recorded for the three months ended March 31, 2024 and 2023, respectively. This resulted in an ETR of 2.2% for the three months ended March 31, 2024, compared to 8.7% for the corresponding period in 2023.

The income tax expense recorded (and related ETR) for the three months ended March 31, 2024 was directly impacted by an increase in forecasted electric vehicle tax credits expected to be generated in 2024 when compared to the first quarter of 2023.

The Company is subject to the income tax laws of the U.S., its states and municipalities and certain foreign countries. These tax laws are complex and are potentially subject to different interpretations by the taxpayer and the relevant governmental taxing authorities. In establishing a provision for income tax expense, the Company must make judgments and interpretations about the application of these inherently complex tax laws.

Actual income taxes paid may vary from estimates depending upon changes in income tax laws, actual results of operations, and the final audit of tax returns by taxing authorities. Tax assessments may arise several years after tax returns have been filed. The Company reviews its tax balances quarterly and, as new information becomes available, the balances are adjusted as appropriate. The Company is subject to ongoing tax examinations and assessments in various jurisdictions.

In December 2021, a framework known as Pillar Two was established by the Organization for Economic Cooperation and Development (“OECD”). Pillar Two is designed to ensure large multinational companies pay a minimum level of tax on the income arising in each jurisdiction where they have operations. It will be effective for some countries in 2024 and others in future years. At this time, the Pillar Two framework has not been adopted by the U.S., but has been adopted by our parent’s jurisdiction. Any potential tax liability associated with SHUSA’s operations is expected to be accrued and paid by Santander.

With few exceptions, the Company is no longer subject to federal and non-U.S. income tax examinations by tax authorities for years prior to 2011 and state income tax examinations for years prior to 2006.

The Company applies an aggregate portfolio approach whereby income tax effects from AOCI are released only when an entire portfolio (i.e., all related units of account) of a particular type is liquidated, sold or extinguished.

The Company had a net deferred tax asset balance of $195.7 million at March 31, 2024 (consisting of a deferred tax asset balance of $235.0 million and a deferred tax liability balance of $39.3 million with respect to jurisdictional netting), compared to a net deferred tax asset balance of $150.1 million at December 31, 2023 (consisting of a deferred tax asset balance of $234.3 million and a deferred tax liability balance of $84.2 million). The $45.6 million change in net deferred tax asset for the period ended March 31, 2024 was primarily due to a decrease in the deferred tax liability related to leasing transactions and an increase in the allowance for loan loss deferred tax asset.

NOTE 16. COMMITMENTS, CONTINGENCIES, AND GUARANTEES

Off-Balance Sheet Risk - Financial Instruments

In the normal course of business, the Company utilizes a variety of financial instruments with off-balance sheet risk to meet the financing needs of its customers and manage its exposure to fluctuations in interest rates. These financial instruments include commitments to extend credit, letters of credit, loans sold with recourse, forward contracts, and interest rate and cross currency swaps, caps, and floors. These financial instruments may involve, to varying degrees, elements of credit, liquidity, and interest rate risk in excess of the amount recognized on the Condensed Consolidated Balance Sheets. The contractual or notional amounts of these financial instruments reflect the extent of involvement the Company has in particular classes of financial instruments.

The Company’s exposure to credit loss in the event of non-performance by the other party to the financial instrument for commitments to extend credit, letters of credit and loans sold with recourse is represented by the contractual amount of those instruments. The Company uses the same credit policies in making commitments and conditional obligations as it does for on-balance sheet instruments. For forward contracts and interest rate swaps, caps and floors, the contract or notional amounts do not represent exposure to credit loss. The Company controls the credit risk of its forward contracts and interest rate swaps, caps and floors through credit approvals, limits, and monitoring procedures. See Note 12 to these Condensed Consolidated Financial Statements for discussion of all derivative contract commitments.

The following table details the amount of commitments at the dates indicated:

Other CommitmentsMarch 31, 2024December 31, 2023
(in thousands)
Commitments to extend credit$24,846,809$25,239,691
Letters of credit1,084,7011,168,681
Recourse exposure on sold loans18,15718,546
Total commitments$25,949,667$26,426,918

Commitments to Extend Credit

Commitments to extend credit generally have fixed expiration dates, are variable rate, and contain provisions that permit the Company to terminate or otherwise renegotiate the contracts in the event of a significant deterioration in the customer’s credit quality. These arrangements normally require payment of a fee by the customer, the pricing of which is based on prevailing market conditions, credit quality, probability of funding, and other relevant factors. Since many of these commitments are expected to expire without being drawn upon, the contract amounts are not necessarily indicative of future cash requirements.

Included within the reported balances for commitments to extend credit at March 31, 2024 and December 31, 2023 were $3.3 billion and $3.1 billion, respectively, of commitments that can be canceled by the Company without notice.

Commitments to extend credit also include amounts committed by the Company to fund its investments in CRA, LIHTC, and other equity method investments in which it is a limited partner.

Letters of Credit

The Company’s letters of credit meet the definition of a guarantee. Letters of credit commit the Company to make payments on behalf of its customers if specified future events occur. The guarantees are primarily issued to support public and private borrowing arrangements. The weighted average term of these commitments at March 31, 2024 was 11.1 months. The credit risk involved in issuing letters of credit is essentially the same as that involved in extending loan facilities to customers. In the event of a requested draw by the beneficiary that complies with the terms of the letter of credit, the Company would be required to honor the commitment. The Company has various forms of collateral for these letters of credit, including real estate assets and other customer business assets. The maximum undiscounted exposure related to these commitments at March 31, 2024 was $1.1 billion. The fees related to letters of credit are deferred and amortized over the lives of the respective commitments and were immaterial to the Company’s financial statements at March 31, 2024. Management believes that the utilization rate of these letters of credit will continue to be substantially less than the amount of the commitments, as has been the Company’s experience to date. The credit risk associated with letters of credit is monitored using the same risk rating system utilized within the loan and financing lease portfolio. As of March 31, 2024 and December 31, 2023, the liability related to unfunded lending commitments was $57.2 million and $60.8 million, respectively.

Unsecured Revolving Lines of Credit

Such commitments arise primarily from agreements with customers for unused lines of credit on unsecured revolving accounts and credit cards, provided there is no violation of conditions in the underlying agreement. These commitments, substantially all of which the Company can terminate at any time, and which do not necessarily represent future cash requirements, are reviewed periodically based on account usage, customer creditworthiness and loan qualifications.

Loans Sold with Recourse

The Company has loans sold with recourse that meet the definition of a guaranty. For loans sold with recourse under the terms of its multifamily sales program with the FNMA, the Company retained a portion of the associated credit risk.

RIC Commitments

The following table summarizes significant liabilities recorded for commitments and contingencies associated with the Company's RIC origination and servicing operations, all of which are included in Accounts payable and accrued expenses in the accompanying Condensed Consolidated Balance Sheets at the dates indicated:

Agreement or Legal MatterCommitment or ContingencyMarch 31, 2024December 31, 2023
(in thousands)
MPLFARevenue-sharing and gain/(loss), net-sharing payments$11,129$10,302

MPLFA

Under the terms of the MPLFA, SC must make revenue-sharing payments to Stellantis and also must share with Stellantis when residual gains/(losses) on leased vehicles exceed a specified threshold. The MPLFA requires SC to maintain at least $2.5 billion and $2.5 billion for floor plan and retail financing. In turn, Stellantis must provide designated minimum threshold percentages of its Subvention business to SC.

Agreements

In connection with the sale of RICs through securitizations and other sales, SC has made standard representations and warranties customary to the consumer finance industry. Violations of these representations and warranties may require SC to repurchase loans previously sold to on or off-balance sheet Trusts or other third parties. As of March 31, 2024, there were no loans that were the subject of a demand to repurchase or replace for breach of representations and warranties for SC's ABS or other sales. In the opinion of management, the potential exposure of other recourse obligations related to SC’s RIC sale agreements is not expected to have a material adverse effect on the Company's or SC’s business, consolidated financial position, results of operations, or cash flows.

Santander has provided guarantees on the covenants, agreements, and obligations of SC under the governing documents of its warehouse facilities and privately issued amortizing notes. These guarantees are limited to the obligations of SC as servicer.

In November 2015, SC is party to a forward flow asset sale agreement with a third party under the terms of which SC is committed to sell $350.0 million in charged-off loan receivables in bankruptcy status on a quarterly basis. However, any sale of more than $275.0 million is subject to a market price check. The remaining aggregate commitment as of March 31, 2024 and December 31, 2023 not subject to a market price check waszero.

Other Off-Balance Sheet Risk

Other off-balance sheet risk stems from financial instruments that do not meet the definition of guarantees under applicable accounting guidance and from other relationships that include items such as indemnifications provided in the ordinary course of business and intercompany guarantees.

Legal and Regulatory Proceedings

The Company, including its subsidiaries, is and in the future periodically expects to be party to, or otherwise involved in, various claims, disputes, lawsuits, investigations, regulatory matters and other legal matters and proceedings that arise in the ordinary course of business. In view of the inherent difficulty of predicting the outcome of any such claim, dispute, lawsuit, investigation, regulatory matter and/or legal proceeding, particularly where the claimants seek very large or indeterminate damages or where the matters present novel legal theories or involve a large number of parties, the Company generally cannot predict the eventual outcome of the pending matters, the timing of the ultimate resolution of the matters, or the eventual loss, fines or penalties related to the matters, if any. Accordingly, except as provided below, the Company is unable to reasonably estimate a range of its potential exposure, if any, to these claims, disputes, lawsuits, investigations, regulatory matters and other legal proceedings at this time. It is reasonably possible that actual outcomes or losses may differ materially from the Company's current assessments and estimates, and any adverse resolution of any of these matters against it could materially and adversely affect the Company's business, financial position, liquidity, and results of operations.

The Company establishes an accrued liability for legal and regulatory proceedings when those matters present material loss contingencies that are both probable and estimable. In such cases, there may be an exposure to loss in excess of any amounts accrued that are reasonably possible.

As of March 31, 2024 and December 31, 2023, the Company accrued aggregate legal and regulatory liabilities of approximately $12.6 million and $12.4 million, respectively. Further, the Company estimates the aggregate range of reasonably possible losses for legal and regulatory proceedings, in excess of reserves established, of up to approximately $13.3 million as of March 31, 2024 and $14.6 million as of December 31, 2023. Set forth below are descriptions of the significant lawsuits, regulatory matters, and other legal proceedings to which the Company is subject.

Consumer Lending Cases

The Company and its subsidiaries are party to various lawsuits pending in federal and state courts alleging violations of state and federal consumer lending laws, including, without limitation, the Equal Credit Opportunity Act, the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, Section 5 of the Federal Trade Commission Act, the Telephone Consumer Protection Act, the Truth in Lending Act, wrongful repossession laws, usury laws and laws related to unfair and deceptive acts or practices. In general, these cases seek damages and equitable and/or other relief.

Enterprise Financial Group v. SC. EFG, a former GAP products and services provider to SC, sued SC for breach of contract, alleging that SC placed non-conforming loans in the program, resulting in EFG losses. The case is pending in Texas District Court, Dallas County, and is captioned Enterprise Financial Group v. SC, Case No. 18-08119. SC asserted a counterclaim against EFG seeking approximately $10.5 million in connection with EFG’s refusal to pay claims. A jury trial concluded on November 2, 2022 and the jury awarded EFG $5 million and SC $4.2 million. On May 9, 2023, the court issued a final judgment awarding EFG approximately $10.6 million, and eliminating the jury award of $4.2 million in favor of SC. On July 17, 2023, the court heard arguments on SC’s motion for judgment notwithstanding the verdict, a new trial and remittitur. The court denied SC's motions for judgment notwithstanding the verdict, new trial, or remittitur. SC has appealed.

Real Legacy Assurance ERISA Litigation. On April 13, 2020, participants of the Real Legacy Assurance Plan, a pension plan, filed an amended complaint adding SSLLC as a defendant to an ERISA putative class action pending against the owner of Real Legacy, Real Legacy Board members, the Plan’s Trustee, actuaries, and other defendants. The case is pending in the United States District Court for the District of Puerto Rico and captioned Vega-Ortiz et al v. Cooperativa de Seguros Multiples de Puerto Rico, et al, Civ. No. 3:19-cv-02056. The amended complaint alleges that SSLLC served as an investment manager to the Real Legacy Assurance Plan and breached its fiduciary duties by failing to ensure that the plan was adequately funded. On November 24, 2021, the court denied each of the defendants’ motions to dismiss. SSLLC filed its answer and discovery is ongoing. On April 4, 2023, the court granted the plaintiffs' motion for class certification.

Santander Consumer USA Holdings Inc. Stockholders Litigation. A consolidated, certified class action litigation is pending in the Court of Chancery of the State of Delaware captioned In re Santander Consumer USA Holdings Inc. Stockholders Litigation, No. 2022-0689, filed by former SC shareholders against SHUSA, Santander and current and former SC directors and officers alleging breaches of fiduciary duty related to SHUSA’s January 2022 acquisition of the remaining minority shares of SC, allegedly resulting in a failure to fairly compensate the minority shareholders. The parties are engaged in discovery.

These matters are ongoing and could in the future result in the imposition of damages, fines, or other penalties. No assurance can be given that the ultimate outcome of these matters or any resulting proceedings would not materially and adversely affect the Company's business, financial condition, and results of operations.

Regulatory Investigations and Proceedings

The Company is party to, or is periodically otherwise involved in, reviews, investigations, examinations, and proceedings (both formal and informal), and information-gathering requests, by government and self-regulatory agencies, including the FRB of Boston, the CFPB, the DOJ, the SEC, the CFTC, the Federal Trade Commission and various state regulatory and enforcement agencies.

NOTE 17. RELATED PARTY TRANSACTIONS

In the normal course of business, the Company conducts business with Santander and its subsidiaries. Santander policy requires that these transactions occur at prevailing market rates and terms, and, where applicable, these transactions are compliant with United States banking regulations. All extensions of credit by (and certain credit exposures of) the Bank to other Santander affiliates are legally required to be secured by eligible collateral. The following disclosures below are the more significant related party transactions entered into during 2023:

Debt and derivative activities

The Company and its affiliates have various debt and derivative agreements with Santander. For further details of these agreements, see Note 10 and Note 20 to the Consolidated Financial Statements of the Company's Annual Report on Form 10-K for 2023.

On October 5, 2023, SBNA entered into a loan agreement with Santander to borrow $2.0 billion at a fixed rate of 6.98%, which will mature on October 16, 2025.

Mezzanine and Stockholder's Equity

On December 21, 2022, the Company issued 500,000 shares of the Series E Preferred Stock. Dividends on the Series E Preferred Stock are payable when, as and if authorized by the Company’s Board of Directors or a duly authorized committee thereof. From and including December 21, 2022 to but excluding December 21, 2027, dividends accrue on a non-cumulative basis a rate of 8.41% per annum, payable quarterly in arrears. From and including December 21, 2027, dividends on the Series E Preferred Stock will accrue on a non-cumulative basis at the five-year U.S. Treasury rate as of the most recent re-set dividend determination date plus 4.74% for each dividend re-set period, payable quarterly in arrears. The Company may redeem the Series E Preferred Stock on, among others, any dividend payment date on or after December 31, 2027.

On June 15, 2023, the Company issued 1,000,000 shares of the Series F Preferred Stock. Dividends on the Series F Preferred Stock are payable when, as and if authorized by the Company’s Board of Directors or a duly authorized committee thereof. From and including June 15, 2023 to but excluding June 21, 2028, dividends accrue on the Series F Preferred Stock on a non-cumulative basis at a rate of 9.380% per annum, payable quarterly in arrears. From and including June 21, 2028, dividends will accrue on a non-cumulative basis at the five-year U.S. Treasury rate as of the most recent re-set dividend determination date plus 5.467% for each dividend re-set period, payable quarterly in arrears. The Company may redeem the Series F Preferred Stock on, among others, any dividend payment date on or after June 21, 2028.

On December 19, 2023, the Company issued 500,000 shares of the Series G Preferred Stock. Dividends on the Series G Preferred Stock are payable when, as and if authorized by the Company’s Board of Directors or a duly authorized committee thereof. From and including December 19, 2023 to but excluding December 21, 2028, dividends accrue on the Series G Preferred Stock on a non-cumulative basis a rate of 8.170% per annum, payable quarterly in arrears. From and including December 21, 2028, dividends will accrue on a non-cumulative basis at the five-year U.S. Treasury rate as of the most recent re-set dividend determination date plus 4.360% for each dividend re-set period, payable quarterly in arrears. The Company may redeem the Series G Preferred Stock on, among others, any dividend payment date on or after December 21, 2028.

As of March 31, 2024, Santander was the sole holder of the Series E, F, and G Preferred Stock.

During the three months ended March 31, 2024, the Company declared and paid dividends to its common shareholder, Santander, in the amount of$0.0 billion. In addition, during the three months ended March 31, 2024, the Company declared and paid dividends to its preferred shareholder, Santander, in the amount of $44.4 million.

NOTE 17. RELATED PARTY TRANSACTIONS (continued)

Deposit and checking accounts

Affiliates of Santander that are not consolidated by SHUSA had deposits with SBNA of $179.0 million and$141.8 millionas of March 31, 2024 and December 31, 2023, respectively.

Repurchase Agreements and Securities Trading

During the three months ended March 31, 2024, SanCap entered into intercompany repurchase agreements and securities trading with Santander and its affiliates. The gross principal amount outstanding on these repurchase agreements and securities trading activities, which do not eliminate in consolidation, was $45.0 million and $105.0 million at March 31, 2024, respectively. During the three months ended March 31, 2024, the amount of income / expense related to these accounts was negligible to the overall results of the Company and Santander.

NOTE 18. BUSINESS SEGMENT INFORMATION

Business Segment Products and Services

The Company’s reportable segments are focused principally around the customers the Company serves. The Company has identified the following reportable segments: Auto, CBB, C&I, CRE, CIB, and Wealth Management.

The Auto segment includes the Company's consumer and commercial auto loans and leases and the Company's commercial loans to dealers and dealer floorplan financing products. This includes the Company's specialized consumer finance subsidiary focused on vehicle finance and third-party servicing. The specialized consumer finance primary business is the indirect origination of RICs, principally through manufacturer-franchised dealers in connection with their sale of new and used vehicles to retail consumers. The Company offers a full spectrum of auto financing products and services to captive financing companies. These products and services include consumer RICs and leases, as well as dealer loans for inventory, construction, real estate, working capital and revolving lines of credit. The Company also originates vehicle loans through a web-based direct lending program, purchases vehicle RICs from other lenders, and services automobile, recreational and marine vehicle portfolios for other lenders. All intercompany revenue and fees between consolidated affiliates are eliminated in the consolidated results of the Company.

The CBB segment includes the products and services provided to consumer and small business banking customers, including consumer deposit, small business banking, unsecured lending, and investment services. This segment offers a wide range of products and services to consumers and business banking customers, including demand and interest-bearing demand deposit accounts, money market and savings accounts, CDs, and retirement savings products. It also offers lending products such as unsecured personal loans, credit cards, and small business loans such as business lines of credit. In addition, the Company makes investment services available to its retail customers, including products such as annuities, mutual funds, managed accounts, and insurance products through a networking agreement with a consolidated affiliate.

The C&I segment currently provides commercial lines, loans, letters of credit, receivables financing, commercial credit cards, and cash management and deposit services to lower middle market commercial customers and to medium- and large-sized commercial customers, as well as financing and deposits for government entities. This segment also provides niche product financing for specific industries.

The CRE segment offers CRE loans, CEVF, and multifamily loans, as well as cash management and deposit services to customers. This category also includes community development finance activities, including originating CRA-eligible loans and making CRA-eligible investments.

The CIB segment serves the needs of global corporate and institutional customers by leveraging the international footprint of Santander to provide financing and banking services to corporations with over $500 million in annual revenues. CIB also includes the Company's institutional broker-dealer that provides services in investment banking, sales, trading, and equity research reports. CIB's offerings and strategy are based on Santander's local and global capabilities in wholesale banking.

The Wealth Management segment consists of the Company's international private banking and financial operations Services include the full range of banking and asset management services to foreign individuals and corporations based primarily in Latin America

The Company also offers customer-related derivatives to hedge interest rate risk, and in the C&I, CRE, and CIB business segments and the dealer commercial lending division of the Auto business segment, offers derivatives relating to foreign exchange and lending arrangements. See Note 12 to these Condensed Consolidated Financial Statements for additional details.

The Other category includes certain immaterial subsidiaries, the unallocated interest expense on the Company's borrowings and other debt obligations and certain unallocated corporate income and indirect expenses.

NOTE 18. BUSINESS SEGMENT INFORMATION (continued)

The Company's segment results are derived from the Company’s business unit profitability reporting system by specifically attributing managed balance sheet assets, deposits and other liabilities and their related interest income or expense to each of the segments. Funds transfer pricing methodologies are utilized to allocate a cost for funds used or a credit for funds provided to business line deposits, loans and selected other assets using a matched funding concept. The methodology includes a liquidity premium adjustment, which considers an appropriate market participant spread for commercial loans and deposits by analyzing the mix of borrowings available to the Company with comparable maturity periods.

Other income and expenses are managed directly by each reportable segment, including fees, service charges, salaries and benefits, and other direct expenses, as well as certain allocated corporate expenses, and are accounted for within each segment’s financial results. Accounting policies for the lines of business are the same as those used in preparation of the Condensed Consolidated Financial Statements with respect to activities specifically attributable to each business line. However, the preparation of business line results requires management to establish methodologies to allocate funding costs and benefits, expenses, and other financial elements to each line of business. Where practical, the results are adjusted to present consistent methodologies for the segments.

The application and development of management reporting methodologies is a dynamic process and is subject to periodic enhancements. The implementation of these enhancements to the internal management reporting methodology may materially affect the results disclosed for each segment with no impact on consolidated results. Whenever significant changes to management reporting methodologies take place, prior period information is reclassified wherever practicable.

Results of Segments

The following tables present certain information regarding the Company’s segments:

Three months endedSHUSA Reportable Segments
Consumer Activities · Commercial Activities
March 31, 2024AutoCBBC&ICRECIBWealth ManagementOther(1)Total
(in thousands)
Net interest income / (expense)$885,622$377,814$86,401$124,191$26,911$60,684$(184,114)$1,377,509
Non-interest income571,15861,34814,0708,953164,85083,73233,620937,731
Credit loss expense / (benefit)379,65252,034(21,395)8,737(12,743)—(1,287)404,998
Total expenses807,303353,00552,98632,366195,47966,87051,2721,559,281
Income/(loss) before income taxes269,82534,12368,88092,0419,02577,546(200,479)350,961
Total assets61,259,79811,747,3884,080,90123,845,43526,842,2417,322,91630,667,061165,765,740
(1) Other includes the results of the immaterial entities, earnings from non-strategic assets, the investment portfolio, interest expense on SBNA’s and the Company's borrowings and other debt obligations, amortization of intangible assets and certain unallocated corporate income and indirect expenses.
Three months endedSHUSA Reportable Segments
Consumer Activities · Commercial Activities
March 31, 2023AutoCBBC&ICRECIBWealth ManagementOther(1)Total
(in thousands)
Net interest income / (expense)$920,272$400,246$82,942$105,132$59,789$70,019$(128,006)$1,510,394
Non-interest income650,68365,97410,9294,99789,73557,65520,294900,267
Credit loss expense / (benefit)417,766109,0952,09430,383(11,122)—(5,815)542,401
Total expenses824,726368,34859,02331,781120,13968,52270,6351,543,174
Income/(loss) before income taxes328,463(11,223)32,75447,96540,50759,152(172,532)325,086
Total assets62,163,19013,174,1806,021,23921,921,02936,282,7798,267,53529,727,891177,557,843
(1) Refer to corresponding notes above.
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