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CITIZENS FINANCIAL GROUP INCRI

For the period ended Dec 31, 2023. Filed Feb 16, 2024.

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A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.

FY2023 · Filed Feb 16, 2024

CFG$65.10+2.9%Stored close · as of Nov 9, 2026

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Contents

Noninterest Income

Table 4: Noninterest Income
Year Ended December 31,
(dollars in millions)20232022ChangePercent
Service charges and fees$410$420($10)(2%)
Capital markets fees319368(49)(13)
Card fees296273238
Trust and investment services fees259249104
Mortgage banking fees242261(19)(7)
Foreign exchange and derivative products183188(5)(3)
Letter of credit and loan fees16815996
Securities gains, net28919211
Other income(1)7882(4)(5)
Noninterest income$1,983$2,009($26)(1%)

(1) Includes bank-owned life insurance income and other income for all periods presented.

The primary drivers for the change in noninterest income for the year ended December 31, 2023, compared to 2022, are highlighted below.

The decline in capital markets fees reflects lower loan syndication, underwriting and M&A advisory fees.

Mortgage banking fees declined driven by lower production and servicing fees and a decline in MSR valuation, net of hedge impact.

The decline in service charges and fees reflects the elimination of the non-sufficient funds fee in Consumer Banking.

Card fees increased given higher transaction volumes.

Trust and investment services fees reflect increased sales activity and asset management fees.

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The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.